Honolulu GMC Cadillac - Service Center

My experiences here has been less than fair each time. My last visit, my truck was still pulling after an "alignment " eas done. After the job was completed, we had to bring it back tge same day, and leav My last visit, my truck was still pulling after an "alignment " eas done. After the job was completed, we had to bring it back tge same day, and leave it until the next day. Cadillac maintenance/service here has been substandard! I am not pleased! More

Great service, knowledgeable and courteous professionals, I trust them with my Buick Encore. Thank You! I trust them with my Buick Encore. Thank You! More

Took a long time to change my oil! App that shows the status wasn't accurate at all. App that shows the status wasn't accurate at all. More

Absolutely worst customer service sold me messed up car &didn't want to fix it &didn't want to fix it More

I’m very satisfied with the service I got and I would take my truck back there. take my truck back there. More

I took my truck there and paid $1100 expecting a full service and they didn’t even change my air filter. Now I have a warning light on reminding me to change my air filter. I left a message for my coordi service and they didn’t even change my air filter. Now I have a warning light on reminding me to change my air filter. I left a message for my coordinator to call me back, and now it is 3 weeks later and I still haven’t receive a call back. Everytime I call the service center, very rarely will someone answer the phone. From this point on, I will never recommend Honolulu GMC to anyone. I asked the to check my park assist when I had my truck serviced because it keeps going off even though there is nothing around me and they said they don’t have any technicians available. I don’t understand if they don’t have any technicians available, then who did they have found a partial full service on my truck? This place really sucks. They need to change the way it is run because no one there cares anything about the customers. More

The service Dept is very efficient and my service rep, Luis, was knowledgeable and dependable and so helpful. Service was good and my truck runs great! I also think Virgi is a hoot and enjoyed my ride wi Luis, was knowledgeable and dependable and so helpful. Service was good and my truck runs great! I also think Virgi is a hoot and enjoyed my ride with her. I love the fact you offer that service! Great customer service! Thank you! More

Andrew was fantastic. I told him it was the best car buying experience I've had. I told him it was the best car buying experience I've had. More

The service advisor Micah made me feel comfortable and very well taken care of. He provided me with the information I needed as well as the proper service. He kept me in the loop and fixed the problem. I very well taken care of. He provided me with the information I needed as well as the proper service. He kept me in the loop and fixed the problem. I appreciate is effort and professionalism as a service advisor he has the aloha spirit. First time I’ve ever worked with him and it went very well! Also thank you to the mechanics but no thank you to Stella she’s an idiot you guys should cancel her! More

Dino was very helpful and patient on solving the issues with my Chevy Colorado, would recommend coming back! with my Chevy Colorado, would recommend coming back! More