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Honolulu GMC Cadillac - Service Center

Honolulu, HI

4.2
745 Reviews
Call Service Center (808) 836-7007

745 Reviews of Honolulu GMC Cadillac - Service Center

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February 03, 2024

Honest, pleasant, attentive , considerate Good vibe , the feeling is mellow, not the usual shark saleman trying to rip people off , they have a good approach More

by HECTOR_CARVAJAL
Recommend Dealer
Yes
Employees Worked With
Nick Nakama
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Feb 05, 2024 -

Honolulu GMC Cadillac responded

Hector, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honolulu Buick GMC . Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

February 03, 2024

Awesome they really took care of me and my ride. Even adjusted something on site for me More

by brittonlondon
Recommend Dealer
Yes
Employees Worked With
The service department
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Feb 05, 2024 -

Honolulu GMC Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

February 03, 2024

If it weren't for Kathryn, we wouldn't have bought our truck! She was so friendly and awesome. Her smile I contagious ?? More

by JESSME808
Recommend Dealer
Yes
Employees Worked With
Kathryn
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Feb 05, 2024 -

Honolulu GMC Cadillac responded

Jess, Thank you for your very kind review. Kathryn and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honolulu Buick GMC. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

February 02, 2024

They communicated well, and the work was fast and well done. Great experience and fast More

by TRAVIS70
Recommend Dealer
Yes
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Feb 02, 2024 -

Honolulu GMC Cadillac responded

Thanks for sharing your thoughts about your experience with Honolulu Buick GMC . We appreciate your business and hope to see you again soon! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

February 01, 2024

Excellent customer service ? ??? Time management was in a timely matter. Communication was on point, and the positive attitude that made the experience that great. More

by Ckvak27
Recommend Dealer
Yes
Employees Worked With
Micah and Liana
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Feb 01, 2024 -

Honolulu GMC Cadillac responded

Thank you for choosing Honolulu Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 28, 2024

MUCH IMPROVED online reservation system & easy-to-followtracking service progress. Received nice text & voice follow-up from the service agent. (Sorry, but I forget his name.) More

by CaddyShack
Recommend Dealer
Yes
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Jan 29, 2024 -

Honolulu GMC Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honolulu Buick GMC . Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 27, 2024

They are nice and loyal Just purchased my first vehicle from Sasha. She listened to what I was looking for and helped me showed me a van I would recommend her to people I know. I will be a return customer, More

by PANADDA.KAUAI
Recommend Dealer
Yes
Employees Worked With
Sasha
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Jan 27, 2024 -

Honolulu GMC Cadillac responded

Thank you for your business and this review. We're happy to hear that Sasha and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 27, 2024

Micah always deliver top notch customer service! He goes out of his way to please customers More

by PGAWAN66
Recommend Dealer
Yes
Employees Worked With
Micah
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Jan 29, 2024 -

Honolulu GMC Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Micah always meets your expectations. Thank you again for choosing Honolulu Buick GMC, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 26, 2024

Great service and helpful I would recommend Honolulu buick And their team of professionals Thanks More

by KENNETH.Y.SASAKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Employee not on list
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Jan 27, 2024 -

Honolulu GMC Cadillac responded

Kenneth, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honolulu Buick GMC, we look forward to having you as a valued customer for many years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 25, 2024

Service advisor was real good, Micah. Oil all over the place in engine bay, oil reminder not reset, DEF not filled. More

by Alika.amoy
Recommend Dealer
No
Employees Worked With
Service advisor was real good, Micah. Oil all over the place in engine bay, oil reminder not reset, DEF not filled.
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Jan 28, 2024 -

Honolulu GMC Cadillac responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

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