Honolulu GMC Cadillac - Service Center

Very pleasant and kind staff, Salesman Akira and Finance Manager Andrew were top notch in answering questions and concerns I had before and after the sale. Absolutely no pressure at all, I said what I want Manager Andrew were top notch in answering questions and concerns I had before and after the sale. Absolutely no pressure at all, I said what I wanted, we searched and found what I wanted and we got the sale done. I’m happy. More

Excellent work on my trucks I'm very pleased no complaints. I would recommend Buick to all my family & friends complaints. I would recommend Buick to all my family & friends More

Service scheduling was great though Micah. He kept me updated and on the progress of my vehicle while in service. Unfortunately about a week later one of my issues started accruing again. W He kept me updated and on the progress of my vehicle while in service. Unfortunately about a week later one of my issues started accruing again. Which is my radio changes stations and from Pandora to radio stations on it on also another issue is happening I can not use my touch screen to answer phone calls from time to time. I was told that the GM would be in this week to make a decision on repairs. More

Dropped my truck off after purchasing it 2 days ago, to get the transmission looked at. The truck sat there for 7 days and never got looked at. They called and said to come pick up the truck they couldn't get the transmission looked at. The truck sat there for 7 days and never got looked at. They called and said to come pick up the truck they couldn't work on it till the warranty paper work was in. I literally bought the truck 48 hours ago off the lot and they say came with a 60 day warranty. So now I'm driving around a truck that's not 100% waiting on them to get there paperwork squared up. More

Micah was awesome. The car issues has been resolved thanks to the warranty. Mahalo GMC The car issues has been resolved thanks to the warranty. Mahalo GMC More

Liana Ancheta-Ongory Is the reason for a 10 star rating. Excellent customer service and follow up. Wonderful personality, courteous and kind. Excellent customer service and follow up. Wonderful personality, courteous and kind. More

Awesome customer service! Akira and Andrew were super helpful. Love the GMC family vibes, Highly recommend purchasing your next. Vehicle from them!! Akira and Andrew were super helpful. Love the GMC family vibes, Highly recommend purchasing your next. Vehicle from them!! More

Micah always provides excellent customer service. He is consistently Very attentive and accommodating. My oil change was done quickly and efficiently He is consistently Very attentive and accommodating. My oil change was done quickly and efficiently More

Kathryn Benson-Keehn was great. She was prepared for us and answered all of our questions. She made the process smooth and handled everything with a smile. She was prepared for us and answered all of our questions. She made the process smooth and handled everything with a smile. More

The service was the best. On time performance and customer service was extremely professional. The service advisor Micah represents the dealership well and I would recommend t On time performance and customer service was extremely professional. The service advisor Micah represents the dealership well and I would recommend the service and sales. More