Honolulu GMC Cadillac

Maintenance made easy Service advisor Stan is great! From working with him on previous engine issues, I know he is very trustworthy. So when he recommended new tires and Service advisor Stan is great! From working with him on previous engine issues, I know he is very trustworthy. So when he recommended new tires and wiper blades during maintenance check, I had no qualms about following his advice. Since I was late in in returning his call for these items, I was very happy all the work was done that same day. Thanks to Stan! Shuttle driver Virg is terrific! Just like riding with your friend driving. More

maintenance Went in to the service department for a oil and quick maintenance. They did offer me a shuttle but I decided to take a walk to the near by Starbucks. Went in to the service department for a oil and quick maintenance. They did offer me a shuttle but I decided to take a walk to the near by Starbucks. They were finished about 30 minutes late because they needed to order special parts for my fiat. Overall my fiat did feel better as I left the shop so thank you Honolulu, Buick, GMC, Cadillac. More

Trouble shoot sensors Our service rep Wayne helped us tremendously in getting our sensors and repairs covered by our car maintenance agreement. We our totally satisfied wi Our service rep Wayne helped us tremendously in getting our sensors and repairs covered by our car maintenance agreement. We our totally satisfied with the outcome. Thanks to Wayne and the service tech who worked on our car. More

Slightly Disappointing and Awkward We went to this dealership after doing our online homework about the vehicle we wanted to see, had pricing certificates from our bank and mailed offer We went to this dealership after doing our online homework about the vehicle we wanted to see, had pricing certificates from our bank and mailed offers from the dealership, and even made an appraisal appointment for our current vehicle, but we may have just walked in off the street. Other than knowing we were coming, the salesman had no idea what we were doing there and was totally unprepared. As far as selling went, there wasn't much of it going on, almost like he didn't know what to do with us. Everyone at the dealership was very friendly but it felt awkward. We left without committing to a purchase and there were no follow up calls or communications thanking us or urging us back. Strange. We will purchase anyway, but not because of the stellar customer service or salesmanship, that's for sure! More

Affordable, Friendly, Great Quality Cars If you want and Affordable, Beautiful, and great Quality Car!! You need to go see Honolulu Buick!!!The See Jon, he is amazing, Tell him exactly what y If you want and Affordable, Beautiful, and great Quality Car!! You need to go see Honolulu Buick!!!The See Jon, he is amazing, Tell him exactly what you are looking for and he will having you driving off the Car Lot today!!! Trust me I shopped around Hawaii and They cars had better quality and was more affordable then any other dealership!!! I still cant believe I have the car of my dreams!!! More

Lacking Customer Service! This place is going down hill! Customer Svc is poor and their Nimitz Location CAN'T COMPARE to SCHUMAN CARRIAGE! Although W.JOHNSON is great! This place is going down hill! Customer Svc is poor and their Nimitz Location CAN'T COMPARE to SCHUMAN CARRIAGE! Although W.JOHNSON is great! More

2007 Used Saturn My husband and I bought a used Saturn from here and we're very grateful with the amount of time everyone took to make us happy. Our remote for the car My husband and I bought a used Saturn from here and we're very grateful with the amount of time everyone took to make us happy. Our remote for the car even went out and they replaced both of them with brand new ones for free. We are so satisfied with this dealership we are back to buy another car because we know they will take care of us and give a fair deal. More

Being they are the only authorized GM warranty dealership on the island I had to take my Cobalt into them for repairs. I was quoted for all this work that needed to be done out of warranty, but the warranty on the island I had to take my Cobalt into them for repairs. I was quoted for all this work that needed to be done out of warranty, but the warranty work I needed (starting problem) they could not find any problem. They ripped me off out of over $500 when I went in for warranty work only. I later found out their service writer (didn't get his name-he was not very good at his job and wasn't very friendly) is paid off of commission. On warranty work they make minimal so that is why they wanted to get me to pay for the work instead. These folks are CROOKS-STAY AWAY!!! More