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Honolulu GMC Cadillac

Honolulu, HI

Overview
Employees
Reviews
Vehicles
4.1
1,453 Reviews
Welcome to Honolulu GMC Cadillac. We are a premier Cadillac, GMC dealer located in Honolulu with an extensive inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Cadillac, GMC vehicles and the newest selection Cadillac, GMC available. At Honolulu GMC Cadillac you'll find a passion for excellence in customer service and high quality automobiles. Whether you come to our dealership for auto repair or maintenance Cadillac, GMC parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations. Check out showroom hours as well as our parts and service departments. Please use the map and address info below for more detailed hours and driving directions. We welcome all customers from Waianae, Ewa Beach, Waipahu, Wahiawa, Kapolei, Kaneohe, Pearl City, Hickam Air Force Base & all of Hawaii. We look forward to seeing you soon.
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2945 N Nimitz Hwy

Honolulu, HI

96819

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Showing 1,453 reviews

March 04, 2026

Courtesy, respect and demonstrated by their behavior that I was important as a client, even though I was purchasing a used vehicle-my second from this dealer. More

by ANDRE
Recommend Dealer
Yes
Employees Worked With
Anthony
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February 27, 2026

Wonderful experience, Jennifer was very helpful with scheduling as well as thoroughly with the service needed while vehicle is there More

by INFO@TOPLIMOHAWAII.COM
Recommend Dealer
Yes
Employees Worked With
Jennifer
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Feb 28, 2026 -

Honolulu GMC Cadillac responded

We’re thrilled you had a wonderful experience. Our team is glad scheduling was effortless and that your Cadillac received thorough attention. We look forward to serving you again. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

February 26, 2026

Great! Helpful, ended up finding a car that was a great fit for me and my family More

by SOLESCANLAN
Recommend Dealer
Yes
Employees Worked With
RYAN GAMBOA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RYAN GAMBOA
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Feb 27, 2026 -

Honolulu GMC Cadillac responded

It’s wonderful that Ryan could assist you in finding a GMC Terrain that suits your family. We hope your new Terrain brings many enjoyable adventures ahead. Thank you for sharing your experience. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

February 25, 2026

My shuttle was not ready so ended up waiting at dealership for an hour and half at the dealership to get just oil change More

by MAHITO_SAKAI
Recommend Dealer
No
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Feb 27, 2026 -

Honolulu GMC Cadillac responded

Thank you for taking the time to leave feedback. It is unfortunate to hear that your shuttle wasn't ready and that this caused delays in your service visit. It's never our intention to leave guests waiting, and I understand why this would be frustrating. We will use this feedback to see how we can improve the experiences of our service guests going forward, but I also invite you to give me a call so that I can assist you with any outstanding concerns. Thank you. Jeremy Cervantes - Service Manager - jeremycervantes@lithia.com

February 24, 2026

Very efficient and friendly Jennifer was friendly and updated me on the status of my vehicle. I'm happy with my experience. More

by KAIPOGILTNER
Recommend Dealer
Yes
Employees Worked With
Jennifer
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Feb 24, 2026 -

Honolulu GMC Cadillac responded

Thank you for sharing your experience. We’re glad that timely updates and friendly service made your GMC Sierra 1500 visit positive. We look forward to supporting your vehicle’s needs again. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

February 24, 2026

good and waiting area is clean there was beverage available and someone did assist me while the service person was in a mtg More

by dcfl
Recommend Dealer
Yes
Employees Worked With
don't remember name
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Feb 24, 2026 -

Honolulu GMC Cadillac responded

It’s great to hear the waiting area was clean, refreshments were available, and our team stepped in while your Buick was serviced. Thank you for the five-star review; we look forward to serving you again. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

February 21, 2026

Service dept is overloaded and making an appt for accessory installation shouldn't be two months out. More

by CHRIS@CPORTHO
Recommend Dealer
Yes
Employees Worked With
RYAN GAMBOA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RYAN GAMBOA
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Feb 23, 2026 -

Honolulu GMC Cadillac responded

Chris, we appreciate your business. We'd like to know more about your visit and where you feel we can improve to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Thank you again for your input, and we hope to hear from you soon. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

February 17, 2026

Jennifer Inman is wonderful. Very easy to work with. Sometimes hard to reach by phone. but otherwise she is very pleasant. More

by pikigolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2026 -

Honolulu GMC Cadillac responded

Hello, we appreciate your five-star feedback after servicing your Cadillac XTS. We’re glad our staff was approachable and ensured the process went smoothly. We regret the difficulty in reaching us by phone and encourage you to connect with Jeff directly if you need anything else. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

February 17, 2026

The buying process was efficient. Great incentives for new EV customers and retainment for future purchases. More

by JVALONA
Recommend Dealer
Yes
Employees Worked With
Dante Jovenal
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2026 -

Honolulu GMC Cadillac responded

Thank you for taking the time to leave a review! We are so glad you had an efficient experience with our sales team and got on the road with something you love. Congratulations on your new EV, and we hope to see you down the road! -The Honolulu GMC Cadillac Team Honolulu Buick GMC Cadillac

February 17, 2026

Took too long to do a regular check up/ oil change for my truck. Seems like there are not enough employees there to carry out normal business. More

by KLANESKI21
Recommend Dealer
No
Employees Worked With
Idk forgot her name but she was nice and did a good job figuring things out.
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Feb 19, 2026 -

Honolulu GMC Cadillac responded

We appreciate your feedback and apologize for the delay you experienced during your visit, as we always are working to improve our efficiency and staffing levels. If you have any further concerns or questions, please don't hesitate to reach out to me directly, and I would be happy to discuss. Thank you. Jeremy Cervantes - Service Manager - jeremycervantes@lithia.com

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