Honolulu Ford

Awesome service Always pleasant dealing at Hon Ford. Have been buying vehicles there since the mid 90’s and Art Tsukamoto has made every purchase easy even when we m Always pleasant dealing at Hon Ford. Have been buying vehicles there since the mid 90’s and Art Tsukamoto has made every purchase easy even when we moved to another island More

New Ford Honolulu Ford is customer oriented and easy to deal with. I would recommend Rich Nicholson from sales. Honolulu Ford is also military friendly-activ Honolulu Ford is customer oriented and easy to deal with. I would recommend Rich Nicholson from sales. Honolulu Ford is also military friendly-active duty, guard and veterans. More

Dealership with a heart While looking at new cars when my husband had a medical issue. Everyone responded quickly and with concern to get assistance for him. Richard Teryua w While looking at new cars when my husband had a medical issue. Everyone responded quickly and with concern to get assistance for him. Richard Teryua went above and beyond the call of duty to see that we were returned to the dealership from the emergency room. Thomas Kondo did a great job showing us the cars we were interested in. More

Excellent Customer Service We went there hoping to get something we could afford and we left satisfied, happy and with a great family car that fit our budget! Thank you so much! We went there hoping to get something we could afford and we left satisfied, happy and with a great family car that fit our budget! Thank you so much! More

Amazingly awesome!!! Salesmen Eric and Mario were amazing and took care of everything I needed. Managers Josh and Marcus were Awesome!!! Jon closed the financing perfect. Salesmen Eric and Mario were amazing and took care of everything I needed. Managers Josh and Marcus were Awesome!!! Jon closed the financing perfect. Kudos to Honolulu Ford. More

Best Service in Oahu Shout out to Chad Getz and his team for always taking care of business! Always have a peace of mind when I take my FORD EDGE for service! Hats off Shout out to Chad Getz and his team for always taking care of business! Always have a peace of mind when I take my FORD EDGE for service! Hats off to their transportation team too! They are very friendly and efficient services!! More

GREAT SERVICE All people mentioned did a great job in their area!! I hope Honolulu Ford continues their great service to all their new and old customers. All people mentioned did a great job in their area!! I hope Honolulu Ford continues their great service to all their new and old customers. More

It was decent My experience was pleasant. The sales and finance manager were friendly. I was able to test drive the vehicle, discuss numbers etc, and wasn't press My experience was pleasant. The sales and finance manager were friendly. I was able to test drive the vehicle, discuss numbers etc, and wasn't pressured into anything. What could have used improvement was that I saw the online price, and I asked the sales rep what the price was and he said what was on the sticker of the car. Then when I wanted to see financing rates they still didn't give me the online price, I had to ask for it, The car's sticker was 23K and the online price was 19k. The other part that could use improvement is clarity in financing stage. I purchased the lifetime oil changes and the extended warranty with ALLY because I like the benefits and peace of mind. My experience at Honolulu Ford was that I was being told those items "Comes with my purchase" which is quite shady of a delivery I feel, but I can't control what values a company trains their employees with. If you want to run a stand up, honest, business you sell the benefits of the package. Don't try to trick people. Would the approach taken be the same if they were selling a car to their own child?Probably not. Focus selling peace of mind, and the quality of service they will get. More

Best car buying experience ever! Stuart was a fantastic salesperson. I really felt like he was working as our representative, working to get us the best deal possible. I'd call him a Stuart was a fantastic salesperson. I really felt like he was working as our representative, working to get us the best deal possible. I'd call him again anytime. More

Friendly, professional service with Aloha I've had a FORD car for past 15-years and like the brand. When I moved back home to Oahu from Maui I brought my Focus to Honolulu Ford for Servicing. I've had a FORD car for past 15-years and like the brand. When I moved back home to Oahu from Maui I brought my Focus to Honolulu Ford for Servicing. At first I didn't have the best experiences, but once I got Kyle as my Service provider he really helped change my mind about their Customer Service. When my Focus went downhill I leased my first car a Fiesta and Angel was great! After I paid it off I decided to move to a Escape. Though the situation did not totally work out as I wanted, getting the type of Escape I wanted Rhett the Lease Manager and Marcus Wery the General Manager have done an exceptional job of doing whatever it takes to make me a satisfied and happy customer. Everyone from Sales/Lease Staff, Miles in Finance, the Service and Parts people have been great. More