
Honolulu Ford
Honolulu, HI
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Art is professional, efficient & honest. Commercial Plumbing trusts him and relies upon him to help us provide quality and reasonably priced trucks for our employees. He provides the added service and Plumbing trusts him and relies upon him to help us provide quality and reasonably priced trucks for our employees. He provides the added service and convenience of deliverying our new trucks to the shop, at our convenience, which does not disrupt the work day. We purchase all our utility trucks from Art Tsukamoto and wouldn't go anywhere else! More
I was referred to Art Tsukamoto some time ago. When I was ready to buy...guess who I contacted...Art! I had owned a Ford van years ago and found the product to be dependable and maintenance really reasonabl ready to buy...guess who I contacted...Art! I had owned a Ford van years ago and found the product to be dependable and maintenance really reasonable. Was looking forward to own another Ford! My experience with Art was great! I found him to be professional, friendly, articulate, candid, caring and knows his product! He goes the extra mile! About several weeks after purchasing my new Escape...I had a mechanical glitch and could not get my car started. I was stuck and did not know what to do and it was a Sunday! I picked up my cell and press the number for Honolulu Ford and left a message...thinking no one will call me back. Several minutes later...I receive a call and it was Art! A voice from heaven! He asked what was my situation and where I was. And he said he will be there in a few minutes...and sure enough, he came to my rescue! He was able to resolve my dilemma and got the engine started...and I was a happy camper again! I was so thankful and so impressed with the fact that he came to my rescue even on this day off. He goes beyond and not only sold me a super Ford Escape with great terms...but he truly cares about his customers! I without hesitation will always refer Art Tsukamoto to my family, friends and co-workers...strangers too who are looking for a new Ford product! Kevin Nesmith is super and gives great customer service! Whenever I bring my car in he is always friendly and assures me that the repair will be taken care of and gives me a time as when it will be ready. And sure enough...just as he promised! Calls me when the car is ready and sends the shuttle car out to me at my work place. Really a nice guy and know that he will have the car repaired as he had promised me! Yes, will refer this dealership to my family and friends too! More
Have not received delivery of my car yet but met with Art to go over his current inventory and made the decision to order the car exactly as I wanted it. Art has been very good at communicating with me via e to go over his current inventory and made the decision to order the car exactly as I wanted it. Art has been very good at communicating with me via email and phone calls. Excellent knowledge of the car and available options. No pressure to make a decision or buy on the spot. He is someone that I trust will do the right thing for me which in the end will be the right thing for him and his dealership. Highly recommend Art! As for financing, delivery, service & repair - I don't have any experience in those areas yet to judge the dealership but am very hopeful that they are of the same quality and caliper as Art. More
i have purchased vehicles from Art Tsukamoto for the past 8 years and my company for longer thanm that. He is always responsive to our needs and takes the extra time to help us out. 8 years and my company for longer thanm that. He is always responsive to our needs and takes the extra time to help us out. More
Being my 1st experience with purchasing a work truck, Art walk me through the entire truck line-up, explaining the pros/cons of each style. Via e-mail, Art was helpful in putting together the perfect fit fo walk me through the entire truck line-up, explaining the pros/cons of each style. Via e-mail, Art was helpful in putting together the perfect fit for my occupational needs. Art kept me well informed of the vehicle "special order" status, as well as alerting me to new options just released. On delivery, Art inspected my truck with a fine tooth comb, finding micro scratches in an hard to see area, then subsequently had them professionally buffed out. Lucky to have found Art on that first day of truck shopping. More
Very good service in all departments. Presently have a company car which I have serviced here all the time also. Excellent in the regard also. The vehicle purchased is a fleet vehicle for Matson Navigat company car which I have serviced here all the time also. Excellent in the regard also. The vehicle purchased is a fleet vehicle for Matson Navigation here in Honolulu. Matson could choose antoehr dealer but elects to stay with Honolulu Ford. They are doing it right. More
A friend of mine told me to watch a Honolulu Ford commercial online cause he heard we were looking for another car & said that Honolulu Ford had some special rates. Then he said if we went through th commercial online cause he heard we were looking for another car & said that Honolulu Ford had some special rates. Then he said if we went through the internet person or sales person on the commercial, we could get a better pricing than if we did a walk-in. So we did & she was great. Thanks again. Mike More
Had my car serviced over the weekend, called my service advisor Kevin Nesmith to ask about a few warranty issues. He told me no need to make an appointment, just come by at 10am on the Saturday he's worki advisor Kevin Nesmith to ask about a few warranty issues. He told me no need to make an appointment, just come by at 10am on the Saturday he's working and he' take care of me. Awesome service, as usual. Work was completed early, and using the Ford Advantage Rewards credit, my total bill was below what I had expected to pay! And, while checking in my car with Kevin, I forgot to remind them that I like my tires inflated to the psi of 35. Well, they got that right too, discovered I didn't need to tell them that! More
Nick was patient curtious friendly and understanding of what we were shopping for. He asked us what kind of vehicle were looking to buy, we mention interest in the edge. All though there was only two vehic what we were shopping for. He asked us what kind of vehicle were looking to buy, we mention interest in the edge. All though there was only two vehicles left on the lot we took interest in the silver edge 2012, nick immediately went to get the keys for us tho test drive and we loved it. When we went in to negociate nick did his best to get us a good deal. Nick did an excellent job in his sales rep. We recommand nick n honolulu ford to family n friends. Thank you, Barbaraann Kaawa Marvalee Kaui More
Mark was great. I had not been a customer here prior to my visit and I feel like I was treated very well. In the future this will be my first stop when I look for a new truck Tim Wild my visit and I feel like I was treated very well. In the future this will be my first stop when I look for a new truck Tim Wild More