
Honolulu Ford
Honolulu, HI
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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I love the convenience of the drive up service. I've been helped by Kevin Nesmith & John Sollenbarger and on both visits I received very friendly service. Once during a wait that extended into lunch ho been helped by Kevin Nesmith & John Sollenbarger and on both visits I received very friendly service. Once during a wait that extended into lunch hour, they gave me recommendations for the lunch truck in their parking lot which I appreciated! More
Excellent service as usual from Kevin Nesmith. We bring our K9 F150 fleet for everything from detailing to any/all repairs, and can trust Kevin to ensure our vehicles look and run great. Mahalo, Kevin! our K9 F150 fleet for everything from detailing to any/all repairs, and can trust Kevin to ensure our vehicles look and run great. Mahalo, Kevin! More
Went in to purchase a part. Salesman who helped me was very courteous. Asked for auto information and recommended what to purchase. All in all, great service. very courteous. Asked for auto information and recommended what to purchase. All in all, great service. More
We have spent over $100K in the past year with this dealership. Each experience have been great. Art has been very accomodating with our busy schedule and we will definitely be back for another purcha dealership. Each experience have been great. Art has been very accomodating with our busy schedule and we will definitely be back for another purchase. More
Of all the dealers I tried, they seemed to be the only ones that went the extra mile for me. The Internet people were awesome, and they gave me a price I couldn't pass up...and I didn't have to go down t ones that went the extra mile for me. The Internet people were awesome, and they gave me a price I couldn't pass up...and I didn't have to go down to the dealership to get it! Then they took great pains to try and get me a payment I could deal with, and didn't try to sell me more car than I needed just so they could make more on the deal. All in all, a great experience... Just make sure you check with the Internet division first. More
I had 1 car for most of my adult life and had to take it to a particular dealer for servicing. My experience with that dealer's maintenance staff was poor. It seemed that I was no longer being treated as to a particular dealer for servicing. My experience with that dealer's maintenance staff was poor. It seemed that I was no longer being treated as customer because I was coming for servicing rather than buying a new car. I assumed that all car dealerships were the same. However, John Sollenbarger has changed my perception. He greeted me and introduced himself. He was attentive and seemed to be genuinely concerned about my service issue. I also want to recognize Mark Benson. I was reading my paper outside of the service department while waiting for my ride. I didn't know his name at the time, but Mark struck up a short conversation with me about what is going on in the news. He didn't have to do that. It was a nice gesture to show that customers are customers regardless of whether they are buying a new car or getting one serviced. My overall experience with Honolulu Ford has been great and I would recommend this dealership to other people. Thank you for the great experience. More
I just wanted to express my opinion about a salesman that has gone the extra mile to earn my business. My wife and I are small business owners and we have entertained the idea to purchase a new company vehic has gone the extra mile to earn my business. My wife and I are small business owners and we have entertained the idea to purchase a new company vehicle for our service department. We had hoped it would be at the beginning of the year but fell a little short of our goals. However Roger has politely hung in there giving us multiple quotes and answering every question, helping us to figure out the best fit. Sending back and fourth numerous e-mails without being annoying or giving me a line of BS. Because of the courteous way my wife and I were handled, we would only buy a New Ford utility Truck from Roger. Though for now I'm sure he was disappointing, we look forward to giving Roger our first purchase. We really appreciate Roger style of sales. None of the back and forth dickering, that just waste my time and irritates the crap out of me. Just best price, take it or leave it. We will definitely send people and other owners your way. Thanks More
Ben is a one of a kind sales person. You never have to haggle the price with him because he always give you the best price in town. He's made buying a vehicle a very pleasant experience and no other s haggle the price with him because he always give you the best price in town. He's made buying a vehicle a very pleasant experience and no other sales person that I've dealt with has ever done that. He takes the time to show you the vehicle, explain the special features and always delivers it with a full tank of gas. He even checks in with me during the year to see if I have any vehicle needs for myself, my company, or my family. No other sales person has ever done that. More
Damon was a wonderful service representative. The service was courteous and quick. I brought the car first thing in the morning and the prompt service helped me make a meeting in ample time. David sync was courteous and quick. I brought the car first thing in the morning and the prompt service helped me make a meeting in ample time. David synched my phone to the car and did a great job explaining to me how everything worked. He was a big help and now I can use the system! The overall experience was excellent and I enjoyed meeting the new President Mark. The waiting room was comfortable and I caught up with the national news on TV. Mahalo! Jann Boxold More
Ben Cabalo is absolutely fabulous as a salesperson. We have dealt with Ben for over 20 years in purchasing our commercial vehicles and have always received the best customer service in all aspects of the have dealt with Ben for over 20 years in purchasing our commercial vehicles and have always received the best customer service in all aspects of the sale. We will continue to come back to Honolulu Ford because of Ben. Do not let this man retire before we do! On our latest acquisition,we worked the financing with Arsenio Blen, who was very efficient and quick. He was also very good in explaining the details of the paperwork. In and out lickety-split! More