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Honolulu Ford
Honolulu, HI
1,202 Reviews
The main goal here, at Honolulu Ford, is to ensure you have a successful and enjoyable car-buying experience. Whether you are searching for a new or used Ford vehicle, or need quality auto repair, parts or auto financing, our dealership is ready to assist drivers in the Waipio HI, Maui and Kailua areas with all of the above!
Don't hesitate another minute in getting your vehicle in for routine maintenance or a larger repair. Bring it to our car service and repair center where our trained experts will perform quality, efficient work to have you back on the road in no time. We also want to ensure that your vehicle is receiving the best quality possible, which is why we use certified Ford parts that are also available for purchase.
When it comes to financing your new or used car, we provide a team of specialists who can assist you in getting a Ford lease or loan to fit your budget. We know that everyone's situation is different and we take that into consideration when we work with you to customize an auto finance program.
In order to really experience everything Honolulu Ford has to offer, we encourage you to speak with us in person. Call, send us a note online, or stop in to our showroom. We're located at 1370 N. King St. Honolulu, Hawaii and would love to answer any questions you might have.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,202 reviews
July 14, 2025
Best car buying experience ever! I am a new resident on the island and when I came to the dealership for a vehicle, I was welcomed and treated better than ever. I worked with Kristen I am a new resident on the island and when I came to the dealership for a vehicle, I was welcomed and treated better than ever. I worked with Kristen Rinz and she was the greatest! She listened to my past experiences and we spoke of my past purchases from other Ford dealers on the mainland. After a short time she said, " let me bring something to you I think you will like" She brought out my F150 Lightning and I was blown away! After test driving the vehicle, I immediately knew I was taking it home. Kristen was attentive and caring of my needs. Once all the paperwork was done, she could have moved on to another customer. Oh no! Kristen took the time to help me sync my electronics, took time to show me all the details of my new truck. Once I had been educated on the features she made sure I was completely satisfied with everything! I plan on developing a lasting relationship with this dealership and the associates that helped me make this buying experience the best ever. Thank you Kristen and thank you Honolulu Ford. Randy Ford More
by Rnford
July 10, 2025
The interaction with Isaac Magofna was the best dealership experience I've had in 57 years. His customer service is why Honolulu Ford has gained a customer for life! I couldn't be happier with ou dealership experience I've had in 57 years. His customer service is why Honolulu Ford has gained a customer for life! I couldn't be happier with our purchase of a new Bronco. More
by Terry
June 26, 2025
I am very happy with my car and I was happy with my sales person Kristen Riza. Kristen knew the unique features of my/new used car and was able to share them with me. She was also pretty good in communicatin person Kristen Riza. Kristen knew the unique features of my/new used car and was able to share them with me. She was also pretty good in communicating my wants and putting together the car deal. This is my second purchase from this dealership and I would also recommend Kristen to help me with my third. More
by Jdaly_
Employees Worked With
Kristen Riza
March 05, 2025
In spite of the interminable time it always takes to close a deal, Josh bent over backwards to get us everything we asked for. The delivery to Molokai went well and we now have our Jeep and look forwar close a deal, Josh bent over backwards to get us everything we asked for. The delivery to Molokai went well and we now have our Jeep and look forward to enjoying the new ride. More
by arcolite
February 25, 2025
I visit the Ford dealership in Hawaii, for Oil Change, since I purchase the Life Time oil change, as long I have the car. Unfortunately, the issue with engine light on was never resolved since I bought since I purchase the Life Time oil change, as long I have the car. Unfortunately, the issue with engine light on was never resolved since I bought the car in Sept 2017, they will fix it from 2018 through 2021, which still under warranty. To date 2025 in February , here comes the "engine light on " showing on the screen . According the Ford Service Dept, it will be additional charge to fix it . I reported this issue with NHTSA. More
by Abel
Employees Worked With
February 23, 2025
They did a good job was very helpful took for a test drive it went well with salesman. They got me in and out in a descent time. drive it went well with salesman. They got me in and out in a descent time. More
by huskyelectrical
Employees Worked With
February 22, 2025
My recent car purchase at Lithia Ford (Honolulu Ford) was exceptional. My sales agent Kristen Riza was incredibly helpful and patient throughout the process. Financing and sales made me feel comfortable. F exceptional. My sales agent Kristen Riza was incredibly helpful and patient throughout the process. Financing and sales made me feel comfortable. Found the perfect car at a fair price. I would highly recommend the dealership to anyone looking for a used or new car. More
by Russ A
February 16, 2025
Issac was knowledgeable, friendly, efficient and had excellent communication skills. He made me feel comfortable buying a truck without seeing it. He was quick to answer text messages and even worked excellent communication skills. He made me feel comfortable buying a truck without seeing it. He was quick to answer text messages and even worked on his day off to complete the sale. Excellent job Honolulu Ford! More
by doug
February 16, 2025
This is our 2nd F150 purchase from this dealership. We intentionally drove to Honolulu Ford because we like their style. No Pressure-no easy gong staff. We know that the sale is the bottom line. We We intentionally drove to Honolulu Ford because we like their style. No Pressure-no easy gong staff. We know that the sale is the bottom line. We traded our old F150 for the NEW 2024 we have now. Our salesman OMAR HALUM immediately took care of our wants-needs and found us a NEW truck for the price we wanted to pay. If you are looking for a car and you happen to be shopping at Honolulu Ford, ask for OMAR. He'll hook yo up! . More
by Rapnwill
Employees Worked With
Omar Halum
February 06, 2025
The service department charges everything ala carte. I had purchased 4-tires to replaced my F150-raptor tires through them. It took them almost 4-weeks to bring in the tires. I ended up paying another I had purchased 4-tires to replaced my F150-raptor tires through them. It took them almost 4-weeks to bring in the tires. I ended up paying another $693.26 to install, replaced, aligned, tire disposable fee, labor, and also charges me provisions and materials. I never realized in the past that this is there normal ways of charging customers. Well, I will definitely go somewhere else, like Costo to purchase and replace my tires for my additional vehicles. It is much more affordable. The gentleman who has helped me was great, it's not his fault that Ford Service department are nickeling and dime their customers. I will make sure that all my friends and families are aware of expensive service charges each time they do any type of service. Better not owning any Ford in the future. More
by fpakele
