Honolulu Buick GMC

I'll always suggest this dealership I wish I would have purchased my vehicle through this Buick dealership instead of Cutter in Waipahu. At least I can take my car here for Maintanence. I wish I would have purchased my vehicle through this Buick dealership instead of Cutter in Waipahu. At least I can take my car here for Maintanence. Everyone is so nice and friendly and helpful. More

the "Aloha Spirit" is Alive!! Very personable, helpful and friendly staff! If your looking for the "Aloha Spirit" this is the place :)) Not only was Jon Palting, my sales consult Very personable, helpful and friendly staff! If your looking for the "Aloha Spirit" this is the place :)) Not only was Jon Palting, my sales consultant, an all around awesome sales men but everyone I encounter went above and beyond, the "Bradah" I call the, "negotiator" Michael Camara was very knowledgable and took the time to answer all my questions which pretty much sealed the deal for me. Shoots! even Darell Cintron, another sales consultant, graciously warm my lunch up in their microwave. Can't say enough about my experience! Mahalo!! More

Improved service Compared to my last visit this service appt. was good. Service adv. was knowledgable and courteous and explained costs. Car was ready to go at pickup Compared to my last visit this service appt. was good. Service adv. was knowledgable and courteous and explained costs. Car was ready to go at pickup time. More

Honolulu Cadillac Provides Excellent Customer Experience My Customer Sales Representative provided outstanding customer service, so good that unless I receive this type of service from any future car purchas My Customer Sales Representative provided outstanding customer service, so good that unless I receive this type of service from any future car purchases I will not purchase the vehicle--Completely Satisfied!!! More

Best Car Buying Experience Ever - Great Management Style Titan BurnsThe Sales Person (Titan Burns) was extremely well trained, had a very positive attitude, and a real desire to please the Buyer. He had alre Titan BurnsThe Sales Person (Titan Burns) was extremely well trained, had a very positive attitude, and a real desire to please the Buyer. He had already memorized the available inventory, and he asked excellent qualifying questions reqarding my use and need for my next car. The process of elmination happened smoothy and systematically. I negotiated hard, and the dealer was very respectful of my position. I was spoiled by the personalize effort, and test drove 6 different CTS models. I came looking for a Used CTS, but with a few well spoken words, I saw the value of owning a new CTS. My purchase was smooth, friendly, and truly an excellent Buying experience. The General Manager came in to close the deal, and his style, respect, humor and positive attitude made it seem easy for me to say yes. I feel welcome at the dealer ship, and have had excellent service performed in the Service Department. Will is awesome. The finance office did a great job explaining the paperwork, and he worked promptly, professional, and friendly., I came back and purchased the extended service contract, I was introduce to many employees as a new client, and now part the Honolulu Family, I feel welcomed whenever I bring my car in, and every one has treated me extremely well. Upon taking delivery of my new CTS, I was shown all around the outside and inside and taught what every button and latch was for. They adjusted my mirror, even set up my favorite stations on my radio. They filled the car with gas, provided floor mats, and gave some really good time saving tips about the car. The vehicle was brilliantly clean and spotless. More

Very happy not the price for that price I should have got tt They all was awesome I should have got the price of the car lower for that price I should have got the top of the line Cadillac They all was awesome I should have got the price of the car lower for that price I should have got the top of the line Cadillac More

Jon's notable persistence! Thanks for the chance to recognize Jon. My husband and I were surprised and very appreciative of his determination to find the right vehicle for us (a Thanks for the chance to recognize Jon. My husband and I were surprised and very appreciative of his determination to find the right vehicle for us (and at the right price point). He took the time to research each vehicle on the lot which he felt would satisfy our long list of desired features. Although we did not purchase through this dealer, we will no doubt refer our friends here! More

Very satisfied Everyone was very helpful. The car was returned on time and in good condition, Parts were ordered for future repairs and will be installed when avail Everyone was very helpful. The car was returned on time and in good condition, Parts were ordered for future repairs and will be installed when available. More

GREAT DEAL!!!! the vehicle i wanted was not in stock but when it was they call me when it arrived. no haggle negotiation well below MSRP. highly recommend this deale the vehicle i wanted was not in stock but when it was they call me when it arrived. no haggle negotiation well below MSRP. highly recommend this dealer to anyone. More

service very bad on oct 3, 2015 i went to this dealer, was very interested in purchasing a new Cadillac ATS, upon arrival i started to walk around the lot looking fo on oct 3, 2015 i went to this dealer, was very interested in purchasing a new Cadillac ATS, upon arrival i started to walk around the lot looking for my dream new car, one i noticed that all the vehicles were very dirty , some where open and some locked, walked around the lot for at least 30 minutes, with never being approached by anyone. A lady that worked there walked right pass me not even saying a single word. So i walked into the showroom and seen a guy sitting at a desk, walked pass and he never said a word, so i told myself im out of here, guess they dont want to sell any vehicles. When i walked out and on my way to my vehicle the guy that was in the showroom came after me asking if he could help me, i said no thanks, i guess i will go some place else and different make/model. Very bad customer service. I really was ready to buy a ATS, but got so turned off, sure didnt expect that from a CADILLAC DEALERSHIP... More