
HoneyCar
Winchester, VA
Filter Reviews by Keyword
By Type
Showing 60 reviews
I can only speak to their car purchasing department. I would personally recommend that one does not accept a message from them if you posted your vehicle on FB Marketplace. Based ontexperience they will I would personally recommend that one does not accept a message from them if you posted your vehicle on FB Marketplace. Based ontexperience they will tell.you whatever you want to hear in order to get you to come in and then low ball you. They told me they could offer their offere are often at or sometimes HIGHER than KBB private party sale numbers (I have the message thread to prove this). Of course they said these numbers are pending on site inspection of the vehicle. I get there and all the comps they show me are trade-in values and the KBB trade-in value. I asked what about the private party sale numbers. That's when the double talk began. They said their offer was based on "excellent condition" to get at their offer of $2500 which exceeded KBB by about $100. However, they was shady because weren't supposed to be looking trade in values from the getgo. My car was not in excellent condition anyway. I was looking at very good condition for private party sales. The reps keps dodging my attempts to focus on private party sale values. In fact the lead rep of the two was quite rude by laughing and saying"that's what you wish " when asking me to guess at what number they arose at. What childish and unprofessional game is that to be played. I'm sure this person represents people and company above her so that was quite a poor representation. Based on my experience I would NOT recommend dealing with this place unless you want an offer closer to a trade in value, which is fine. My problem was the clearly misleading language used to get me to come in and unprofessional in person. I sold another car through CARMAX and it was a night and day experience. No games. Nothing misleading. They should never have said their numbers are closer or sometimes exceed private party sale prices then to only reference trade in values in person. I find this quite appalling. As I see their positive reviews are very one sided on Google, I'll be finding other outlets to post this review on. I would have posted FB Messenger correspondence, but wasnt able to post any pictures. I should be able post it on Facebook. More
Excellent service. Easy to work with. Jordan helped me get everything I needed to snag my dream car. Finance was fair. Extra services were reasonably priced. Car was Easy to work with. Jordan helped me get everything I needed to snag my dream car. Finance was fair. Extra services were reasonably priced. Car was at a good value for the type/miles. Trade in value was above KBB. Would definitely recommend over car max or some of the bigger places in More
Took my vehicle to sell to them, cash offer. KBB recomended them. They treated me fairly, offered me KBB's suggested price, which I accepted. Cut me a check same day. Total time from walking KBB recomended them. They treated me fairly, offered me KBB's suggested price, which I accepted. Cut me a check same day. Total time from walking in to leaving was 1.5 hours. Even offered me a free Uber ride home, since I sold my car, but I had a ride. Nice people, dealt with Lorraine and she was very professional and helpful More