HoneyCar

This for the Roanoke, VA dealership, but I did not have the option to choose them. They're just what you think when you think of a car lot. Liars. Test drove a car, negotiated a price, told them to let me the option to choose them. They're just what you think when you think of a car lot. Liars. Test drove a car, negotiated a price, told them to let me think about it and I would make a decision. Called them the same day and made a counter-offer, they accepted. Told them I had an appointment in 1.5 hrs so I could not do paperwork that day but the next. They said no problem come in give $1,000 down payment and I could come back and do the paperwork. Rushed over there to put 1K down, they sat me down, I told him that I had a per-approval loan through my bank and that's how I would finance the remaining. He took my card came back and said unfortunately there was suddenly a "title" issue and handed me a paper signed by them that said the price, what I was going to put down, and what was owed. Thankfully they did not charge my card because of the "titling issue". They said they would be in touch with me when that was resolved. I spoke with them on and off for a few weeks, still waiting for the title of the car from the owner they bought it from. I told them no worries I was in no hurry an to let me know if the title issue got resolved or if another car of that make and model came to the lot in the meantime. Last week I noticed they put the car back for sale on their website. The latest message I got from them was this standard text right after that was, "Hi, this is Alex with HoneyCar, I wanted to reach out and see if your vehicle interest has changed. What style of vehicle are you looking for, and what all does it need to have." I replied that I saw the vehicle was reposted and that I was not interested in any business with that lot. I am assuming they did not like the price they agreed on or that I would be financing through my bank and not one of theirs. Hope it rots on the lot. More

Went to honey cars on 3/20 and my experience couldn’t have been described as anything less than perfect! I worked with Daniel and he was phenomenal! Very on top of things and professional. About two week have been described as anything less than perfect! I worked with Daniel and he was phenomenal! Very on top of things and professional. About two weeks after my purchase, a light did pop up in my car (it was just a sensor going bad), I got ahold of Daniel and he very quickly got me an appointment with their service team. Highly recommend Honeycars and working with Daniel! Thank you again for a great car buying experience! :) More

HoneyCar Roanoke sold us a used car that's engine blew on the interstate, having to be towed, the same day we bought it. After nearly a month from buying the car, they agreed to reimburse us the cost of the the interstate, having to be towed, the same day we bought it. After nearly a month from buying the car, they agreed to reimburse us the cost of the car less the processing fee. We were sent a check that was missing a signature. I had to use their bank to get it cashed, which charged a fee. The dealership knew this car was for a 15 year old, as we let them be present in the experience. We were assured we were getting a reliable car, that had been looked at by their mechanic. In an email, the owner said, "It's generally recommended to have a mechanic inspect any used vehicle, especially one sold "AS-IS" for under $2,000, as it's likely to have existing issues." This lets me know they knew this car was not safe. The fact they knowingly sold this car says a lot about their character. I did sign an "as-is, " but their website says a 3-day, 300 mile return policy, with no stipulations. I just wanted to share my experience. This dealership lacks professionalism, honesty, and clear communication. More

They totally cheated us. As we thought we got a fantastic deal, we came across a an issue, that was said to be covered. It's apparently not covered now.... Quintin is a con a As we thought we got a fantastic deal, we came across a an issue, that was said to be covered. It's apparently not covered now.... Quintin is a con artist lier. I don't know who did the finance part of it, but they are also a con artist. We left thinking we got the deal of a lifetime and 2 months later.... they back up NOTHING. If you buy a car from hear, you better read the fine print thrice. I sold cars at one point and couldn't stand the sleazebag attempts to sell a car... I only lasted a month. HoneyCar is no exception and will rip you off the first chance they get. More

This review is for HoneyCar in Charlottesville, VA. It was the worst experience that I have ever had in buying a car. You are constantly lied to and when you ask questions no one knows anything. My ord It was the worst experience that I have ever had in buying a car. You are constantly lied to and when you ask questions no one knows anything. My ordeal is a major ordeal that I will explain after I get the ok. Frank Hardwick my sales person was useless. He don't reply back to you when you call or leave a message until at the close of business or the next day. Please save yourself time and money and shop for cars elsewhere. This review is for the Charlottesville, VA location. If I could give a -1 as my review that's what they would get. More

I had an excellent experience with this dealership. Sawyer was outstanding. He was professional, accommodating and very pleasant. He gave me absolutely everything I wanted in terms of information and s Sawyer was outstanding. He was professional, accommodating and very pleasant. He gave me absolutely everything I wanted in terms of information and service. I highly recommend HoneyCar in Winchester. More

I had a really bad experience, and they still haven't contacted us back. 1. We bought a Ford Escape which we were promised had been super checked and was in good condition. We bought it on Saturday a contacted us back. 1. We bought a Ford Escape which we were promised had been super checked and was in good condition. We bought it on Saturday and Monday it failed (the engine light turned on) and they said they would take care of it, that it was something minor. 2. We got a loaner, which began smoking while driving it. We got another loaner. 3. We went talk to them for selling us a car that was not good after we had explicitly asked for a car that would not break. We said we wanted to see a different car, that we didn't want that one bc it was not reliable anymore. They insisted that they would fix it and that they would repair it regardless we wanted to get it back or not, that it was a good car, but that we could look at other ones. We decided to look at other ones bc they said they would maintain the price if we saw something that wouldn't exceed certain price (which we did not) 4. We looked at another car and tested it, it was supposedly ready to take. The oil alert and another one that I can't remember turned on and we asked if we could keep the loaner for some days so they could get it ready, they said no, that we had to take it and make an appointment for the oil.change (which I don't understand if it was true that it had been checken and ready to go). 5. They raised the price of my monthly pay. 6. We said then we wanted to stay with the original car (the Ford) but that we wanted fully checked and have another mechanic and my husband present when they did it. 7. We were told that the Ford was broken and needed a new engine (suspiscious, if supposedly it was in good condition and the issue was something minor). 8.Finally after insisting we got to keep the loaner and have them get the other car we had to purchase ready (because they sold us a broken one and didn't take responsibility for it, and the one we had to purchase was supposedly perfect to go and it turned out it wasn't). In sum, lack of transparency, compensation offered was poor (just 1 "extra" year of warranty) and they didn't take any responsibility, they just kept saying "I can't touch my prices, but it's only 10 more dollars a month", which is super easy to say when it is not your own money. So basically, they are in a position where they have NOTHING to lose, and they know it. They haven't even gotten back to us for the newer car we had to purchase, which makes me think it was broken too. I feel absolutely scammed and I hope they contact me about the newer car some day, and that this one does work properly. If it is the case, I will take this bad review down, but it is hard to believe.. we'll see More

The most unprofessional place I've ever been in! Talked to salesman about a vehicle was told yes it's available and would I like to come test drive it. I set up an approximant got pre certified for Talked to salesman about a vehicle was told yes it's available and would I like to come test drive it. I set up an approximant got pre certified for the loan he sent me a video of the car and pulled it out in front, got a friend to drive me 30 miles to the dealership only to be told when I climbed out of the car that they were so sorry but it had just been sold 5 minutes and did I want to look at something else the same price with 20000 more miles. So sorry you drove 60 miles maybe we will get something in! Really!!!!!!!!! More

Car selling experience. The bait and switch. Lies and very deceitful. Put my vehicle on Facebook to sell. Was contacted several times by buyers for honey car. Last one was J The bait and switch. Lies and very deceitful. Put my vehicle on Facebook to sell. Was contacted several times by buyers for honey car. Last one was Jennifer . I explained to her that honey already made a offer and wasn't close on price. Oh but wait she said I can get you 11k for your jeep I'm like ok. So we talked exchanged info and at that time she said I needed tires and detailed so they could only do 10250 max. So I decided to drop the conversation due to the low ball price. I went ahead and set up myself to get tires. So again a week Later was contacted by Jennifer asking if I had thought about the price . I said we were not going to be able to do a deal so I bought tires for the vehicle because I was keeping it. So she again said let me check with my general manager and get back to you. I told her all the issues and what needed to be done. The tires were the big concern. So she came back with a 11k offer. I said ok and this was a Wednesday. I was on the road working told her I could be there Saturday but she said she wasn't there on Saturday but would be there on Monday. No big issue. So I took my time to go in have the vehicle looked at and waited and waited. Then Jennifer came over and said we'll I should have looked things over. I said we'll we had a agreement of 11k not a penny less due to tires be put on that were new. She said we'll it's a new month we can only do 10k. What a slap in the face. Lied didn't honor her agreement. Called general manager Lee and his excuse was we only do quotes for 24 hrs . I said no one explained that to me and no way that vehicle lost 1k in value over a 4 day period or 5. He lied to try to cover buyers screw up. If they are going to lie about buying a car you can bet they will lie about selling you a car. Honor and integrity go a long ways. Honey car has neither. The bait and switch. They want buy at trade price and remember they contacted me not the other way around. They have more excuses than a 2 yr old that got caught with their hand in cookie jar. Very dishonest. So if your ever contacted by honey car just block and move on. You've been warned. If people stop selling cars to dealerships for less than the value then this kind of stuff stops. You should never let your vehicle go for less than it's worth. Dealers want ro make money but let them make money like us earn it. People are giving cars away at trade value. Trade value is a value made up by dealerships so it's always in their favor. I'm willing to give a little but letting them makea 3 to 4 k profit while you lose is insane. Word of advise to all those looking to sell or trade. They only win when you give in. Why should they make that profit instead of you making it. Think about it. Beware of honey car good scammers. More

Within 24 hours of me applying, Justin called me, got me in for an appointment and got me in the car of my dreams! in for an appointment and got me in the car of my dreams! More