Hondru Ford of Manheim

Overpriced & Undervalued I was looking to buy a specific vehicle - I looked from Delaware to Ohio to find a 2011-2016 F250/350 King Ranch. I drove to Pittsburg (from Maryland) I was looking to buy a specific vehicle - I looked from Delaware to Ohio to find a 2011-2016 F250/350 King Ranch. I drove to Pittsburg (from Maryland) to look at one and was disappointed at the vehicle so on my way to find another, I stopped by this dealer where they had what I was looking for. Only issue was, they wanted $3K more than everyone else for the same vehicle. I test drove and liked it. I explained to Larry what happened and he assured me they would sell me the truck I wanted. After the test drive I showed him damage on the rear quarter of the truck. He said they didn't see that previously. When we sat down to talk money, the negotiation was a joke. I explained where I needed to be. I knew what the book value as well as current market value was and offered the $3K off everyone else was charging. It seemed like Larry didn't understand that I wouldn't be paying what they wanted - even if that meant going elsewhere (which I also politely explained). He "went to the manager" and came back with $200 off the price. I was assured I wouldn't find what I was looking for because I didn't want to pay enough. We walked out. The next day I went to another dealership, found exactly what I was looking for, and bought it on the spot. This truck was in far better condition and extras the other truck didn't have. Very happy with the vehicle. More

2017 Ford Explorer Roger went above and beyond expectations in regards to helping me meet the criteria I was looking for. He was flexible and gave me all of the necessar Roger went above and beyond expectations in regards to helping me meet the criteria I was looking for. He was flexible and gave me all of the necessary details I needed to purchase my first car. I would definitely recommend him to anyone looking to get a great deal with someone extremely knowledgeable about the cars he is selling More

Buying a used vehicle No pressure sales was great. Vehicle was much nicer than anticipated. Signed papers and left in my truck within 2 hours. Very happy and would definite No pressure sales was great. Vehicle was much nicer than anticipated. Signed papers and left in my truck within 2 hours. Very happy and would definitely recommend buying your next vehicle here More

Terrible trade in price for your vehicle $3,000 for a $10,000 Kelley Blue Book price, went to three other dealers and they gave me the equal value to Kelley Blue Book or cl for your vehicle $3,000 for a $10,000 Kelley Blue Book price, went to three other dealers and they gave me the equal value to Kelley Blue Book or close to it More

Family We are treated very well makes you feel like family!!! Sales and services are fantastic. Been with them for 22 years and never did us wrong!! We are treated very well makes you feel like family!!! Sales and services are fantastic. Been with them for 22 years and never did us wrong!! More

New Escape I had a great experience at Hondru Ford of Manhiem this past week. I went in on a Wednesday morning and left with the car I wanted with affordable pay I had a great experience at Hondru Ford of Manhiem this past week. I went in on a Wednesday morning and left with the car I wanted with affordable payments by mid afternoon. My salesman Roger Moreno was an excellent person to work with and got me the best deals in my price range. Couldn't be happier with the car and the experience. More

Awesome experiences Roger Moreno was awesome to work with. I came to the dealership distraught because another dealer in Lancaster sold the car that I had put a deposit o Roger Moreno was awesome to work with. I came to the dealership distraught because another dealer in Lancaster sold the car that I had put a deposit on and was in the process of finalizing everything with my lender. (I will take the high road and not name them). Roger was very professional and courteous. Most of all, he listened to my needs and I was able to find something very quickly. I had told the previous dealer that I knew I would soon be looking for a second car as well. I told them I would base my decision to purchase the second car on my experience with the first. That came sooner than expected. About a week later, I was ready. There was absolutely no way I was returning to the Lancaster dealership after the negative experience there. Instead, I returned again to Roger/Hondru. And once again he was very helpful and I found something that fit my needs. I would highly recommend him to anyone I know that is looking to buy a car. More

GREAT PEOPLE roger was the best. my wife has ALS so its hard to get out and get things done. roger went above and beyond to help us find what we needed. roger was the best. my wife has ALS so its hard to get out and get things done. roger went above and beyond to help us find what we needed. More

Replaced a vehicle damaged in a car accident Team of sales, service, and body shop worked together quickly and helped us identify the best new car deal possible. Efficient, professional, respons Team of sales, service, and body shop worked together quickly and helped us identify the best new car deal possible. Efficient, professional, responsive people at Hondru Ford of Manheim! NOTE: I do not want to establish a password account just to submit this survey! More

I would recommend this dealership. I give this a great place to go to purchase a car. Everyone that we worked with was friendly and answered any questions that you had. I give this a great place to go to purchase a car. Everyone that we worked with was friendly and answered any questions that you had. More