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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,210 Reviews
Today: 7:00 AM - 6:00 PM Closed Now
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3,210 Reviews of Honda of Valley Stream - Service Center

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November 04, 2020

Very Professional and Courteous. Service advisor was knowledgeable of my vehicle needs. She provided recommendations for future repairs/Service. I appreciate the honesty and integrity. More

by kirkie04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clara Torres
November 04, 2020

This was the best experience I've had since I started coming here. The service representative Stephanie Contello was very helpful and thoroughly explained to me what service I needed. I absolutely apprec More

by maloons.salomon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Contello
November 04, 2020

Excellent service. Clean, fast, friendly and extremely efficient. Long time returning customer. We have owned several Honda’s all purchased and serviced with Valley Stream Honda. More

by OKAMI1269
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
C Parlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Calderone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Reimers
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2020

My service was completed by Marcell. He was very polite and called to let me know when my service started and when it would be completed. I was very pleased with the customer service I received. More

by JLKATZ64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I only worked with service so there are no names to choose from the drop down menus listed.
November 03, 2020

An A+ to all the employees @ Honda of Valley Stream. All employees are Pleasant and friendly... They always email and call to remind that you have an appointment More

by FRANJOLIE7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol Wagner
November 03, 2020

All requested work was completed in a professional manner and the staff acted professionally as well. They updated me throughout the hold process. I will continue using this facility for all my service needs More

by GARDNER.JEFF51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ada Ovalles
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Waters
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2020 -

Honda of Valley Stream responded

Thank you so much for your review. We look forward to seeing you again! Best- Jay, General Manager

November 03, 2020

The best service, friendly people, good job, quality service and i don't wait is long time, nice waiting room, very good cashier, comfortable place More

by Simferopol1967
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Waters
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Latoya Baptiste
Nov 03, 2020 -

Honda of Valley Stream responded

Thanks so much for your 5-star review. We appreciate it! Best- Jay, General Manager

November 03, 2020

I wanted to know why appointment are scheduled but they are not honored. You shouldn't book appointment if its first come first serve. Time is money More

by QUEENAB83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
N/A
Nov 03, 2020 -

Honda of Valley Stream responded

Very sorry to hear of your inconvenience. If you wish, you can reach me directly at jrosenthal@hondaofvalleystream.com or (516) 341-7217 to receive prompt attention. Best- Jay, General Manager

November 03, 2020

I would simply said that the service was adequate. The employees are friendly, courteous. For the last 7 years, I have been using that shop. More

by TOBERTHO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Contello
Nov 03, 2020 -

Honda of Valley Stream responded

Thank you for your feedback and for your continued business! Best- Jay, General Manager

November 03, 2020

The wait was to long. People were friendly but not really that helpful. Some people wear a masks others decided not to which was weird. I would have like my temperature checked. More

by MICHEFRANCOIS59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Amrin Islam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2020 -

Honda of Valley Stream responded

I appreciate your feedback. We strive for excellence with our service and value your business. Best- Jay, General Manager

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