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Honda of Valley Stream - Service Center
Valley Stream, NY
3,199 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,199 Reviews of Honda of Valley Stream - Service Center
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November 26, 2020
Battery kept draining and car would not start. Used Honda’s roadside assistance twice and that was a great experience. They jumped stated it and I drove to dealer. Replaced the battery and performed oi Honda’s roadside assistance twice and that was a great experience. They jumped stated it and I drove to dealer. Replaced the battery and performed oil dilution recall. More
by dswords
Verified CustomerEmployees Worked With
Service writer
November 26, 2020
Service was relatively quick, and customer service was excellent. Stayed in contact with me about service updates and changes in fees. Made sure I was good to go when I picked up my vehicle. Can’t remembe excellent. Stayed in contact with me about service updates and changes in fees. Made sure I was good to go when I picked up my vehicle. Can’t remember employees name ,sorry but she was great! (Hispanic woman working at the service desk) More
by DJMCCALLA
Employees Worked With
N/a, Latoya Baptiste
November 25, 2020
Had a tire situation called my leasing rep Paul Goldstein who always takes good care of me! Sent me to mr Palmer at service who then had my favorite mechanic Rudy to check out my car! Everything great as us who always takes good care of me! Sent me to mr Palmer at service who then had my favorite mechanic Rudy to check out my car! Everything great as usual!! Service center really has it together!! More
by PAULG821
Employees Worked With
David Rudy, Paul Goldstein
November 25, 2020
Normally, I have always had a positive experience while having my car serviced. Unfortunately, this time, I had to wait 4 hours for my car. There was an unforeseen issue with the computer system and my wor having my car serviced. Unfortunately, this time, I had to wait 4 hours for my car. There was an unforeseen issue with the computer system and my work had to be delayed. I understand these things happen and my advisor, Marcel was extremely apologetic during the ordeal. At one point, he told me that my car was 10 minutes from completion. Only to be told almost an hour later, about the delay. Again, I understand that sometimes these issues occur. It was just frustrating to sit there for such a long time. More
by chickenwing621
Employees Worked With
Marcel
November 21, 2020
They put in the effort yo make the experience as comfortable a and welcoming as possible. The place is clean, sanitized and comfortable all the way. comfortable a and welcoming as possible. The place is clean, sanitized and comfortable all the way. More
by kingaz26
Employees Worked With
November 20, 2020
Work was performed promptly and I was kept informed on the status of my vehicle's repairs. Clara Torres was awesome! She was very helpful and professional. the status of my vehicle's repairs. Clara Torres was awesome! She was very helpful and professional. More
by LYDBAR_13
Employees Worked With
Clara Torres
November 20, 2020
My experience at Honda was of excellence. The staff was friendly, courteous and a pleasure to work with. I will definitely recommend my family and friends to Valley Stream Honda. friendly, courteous and a pleasure to work with. I will definitely recommend my family and friends to Valley Stream Honda. More
by summerrae37
Employees Worked With
November 20, 2020
Me gusto mucho como me atendieron y si volvería a regresar otra vez allí y otra cosa que me gusto que hablan español eso me encanto porque hay lugares que hablan pero no les gusta hablar con los clie regresar otra vez allí y otra cosa que me gusto que hablan español eso me encanto porque hay lugares que hablan pero no les gusta hablar con los clientes More
by America B
Employees Worked With
Kristle Sigurdson
November 19, 2020
Everything ran smoothly and there were no complications. I received the car the same day. All in all it was a very good experience for me. I received the car the same day. All in all it was a very good experience for me. More
by SAM214
