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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,199 Reviews

3,199 Reviews of Honda of Valley Stream - Service Center

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December 05, 2020

I wanted to service my car at your dealer but you charge too much. Get the same job done for less. Will never come back More

by VERLEEFRAN360
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Marcel
Dec 21, 2020 -

Honda of Valley Stream responded

Hi Verleefran360, we appreciate your honest feedback, as we are always looking for ways to improve. If you are willing to give us another chance, please reach out to us at (516) 285-8036 to speak to our manager directly.

December 04, 2020

Excellent service. Clara was very kind, professional and attentive with follow-ups. I also appreciated the "social distancing" and spacing for customers. I was allowed to use one of the work stations to p More

by CSJONES0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CLARA TORRES
Dec 07, 2020 -

Honda of Valley Stream responded

Csjones0, thank you for your kind words and this wonderful review! Thank you, and have a fantastic day!

December 03, 2020

Hassan was excellent. And the fellas who transferred the plates as well as gave us a tutorial were also excellent. Made experience pleasant. That's all I got More

by DBBARRETT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hassan Chowdhury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2020 -

Honda of Valley Stream responded

Dbbarrett1, thank you for your kind words and this wonderful review! We do hope we can be of assistance in the future. Take care!

December 02, 2020

Been going there for 10 yeas but the last few visits to service was disappointing had to go back after oil change to tap off antifreeze was never done. Price for oils change went up no more deals like free More

by FORJOE2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marcel
Dec 21, 2020 -

Honda of Valley Stream responded

Forjoe2000, thanks for taking the time to leave a review.

December 02, 2020

Alex Marcel assisted me. He was very professional and pleasant. The waiting area was very clean and the cashier was a sweetheart. They made good recommendations for maintenance of my car. More

by TICHHEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
Dec 07, 2020 -

Honda of Valley Stream responded

Tichhel, we are so happy to read such a great review about Honda Of Valley Stream! We hope to see you soon!

December 02, 2020

I had a great experience at the service department. Alex Marcel assisted me when I arrived and was very helpful. The waiting are was nice and clean and the wait wasn’t too long. More

by am9213
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
Dec 07, 2020 -

Honda of Valley Stream responded

Am9213, thank you for your kind review; we are happy to pass along your comments to the team here at Honda Of Valley Stream! We hope to be of service to you again in the future. Best wishes, Honda Of Valley Stream

December 02, 2020

Clara Torres is great person and please keep her in the Honda car service department. I went there early Monday morning without appointment and she took me quickly to change the passenger front headlight More

by ALISSADE10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clara Torres
Dec 07, 2020 -

Honda of Valley Stream responded

Hi Alissade10, thank you for taking the time to leave a review for us at Honda Of Valley Stream. We're happy we could meet your expectations! We hope to see you soon!

November 27, 2020

All the staff is courteous and hard-working. Appts. take some time as they have many customers. Bring something to read, they have a TV. More

by Bird lady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clara
Nov 30, 2020 -

Honda of Valley Stream responded

Hi, we're happy you found our staff to be so supportive during your experience here at Honda Of Valley Stream. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 27, 2020

I didn't get the first promotional service for my car, salesman said the first will be on the house. But they charge me anyway. Very disappointing. Lack of communication between them. More

by Milagros
Recommend Dealer
Yes
Employees Worked With
Service department
Dec 01, 2020 -

Honda of Valley Stream responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Dec 01, 2020 -

Milagros responded

I will get my refund?

November 26, 2020

I bought in the vehicle for an oil change and they had a problem with the alarm. They disconnected the horn. When I called back to find out what had happened no one seem to know. They had to call the techni More

by THALON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justin
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