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Honda of Valley Stream

Valley Stream, NY

Overview
Employees
Reviews
Vehicles
4.6
4,058 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 4,058 reviews

July 11, 2024

THE DEALERSHIP AND STAFF PROVIDE GOOD SERVICES, I WILL DEFINITELY RECOMMEND FAMILY AND FRIENDS TO STOP AND VISIT. More

by JCSURVIVOR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
NIKO
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Jul 12, 2024 -

Honda of Valley Stream responded

We're glad to hear that you had a good experience with our dealership and staff. We appreciate your recommendation to family and friends and look forward to welcoming them. We hope to see you again. Until then, reach out if you need anything.

July 09, 2024

The service center of Honda Valley Stream was good to address my problem People were helpful in the office. Workshop was. More

by khadgarana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 09, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that the service center at Honda of Valley Stream was helpful in addressing your problem. If you need any further assistance or have any questions, please don't hesitate to reach out. We appreciate your support!

July 08, 2024

This dealership made this experience so comfortable I will definitely recommend this dealership to friends More

by kisha_tyson44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 09, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that your experience was comfortable and that you plan to recommend our dealership to your friends. If you need any further assistance or have any questions, please don't hesitate to reach out. Thank you for your support and recommendation!

July 04, 2024

Recommending unnecessary maintenance to car. I paid around 80. Dollars. They wanted me to pay up to 2,700. More

by ivanmendez1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 09, 2024 -

Honda of Valley Stream responded

We are sorry that you are not 100% satisfied with your service experience with us, but assure you we were trying to keep you safe and look out for the longevity of your vehicle. All of our tech recommendations are based on the conditions of the items on the vehicle or what is needed for the vehicle’s proper care. Our tech noted all 4 of the tires were dry, cracked, and rotting and needed replacing to avoid a blowout. When new tires are installed, they need to be balanced and aligned. To keep up the proper care of the vehicle and keep it functioning properly for you, it was time for the Coolant System Service. We assure you that we do not recommend services that are not needed. But they are just that, recommendations- you, as the owner, get to decide what gets done on your vehicle at all times. We truly are looking out for your safety and the safety of all our customers. Additionally, we want your vehicle to last as long as you need it to and help protect your investment. We are happy to help with these items and service your vehicle in the future. Please do not hesitate to reach out to us with other questions or concerns. Take care!

July 04, 2024

I had a great experience. Agent was very nice , listened to my needs and took care of it. More

by JUDITHAVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that you had a great experience! It's wonderful that the agent was nice, listened to your needs, and took care of everything. If you need any further assistance or have any questions, please don't hesitate to reach out. Thank you for sharing your positive feedback!

July 03, 2024

knowledgeable dependable friendly and Alex is the only advisor That I deal with when I go there More

by GERRIGAULT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2024 -

Honda of Valley Stream responded

It's fantastic to hear that you find Alex professional and friendly! We're glad to know that Alex is your go-to advisor. If you need any further assistance or have any questions, please don't hesitate to reach out. Thank you for your continued trust and support!

July 03, 2024

Quick and easy service appointment ! No pressure to fix things that didn’t need repair More

by vptwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Check out
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Jul 03, 2024 -

Honda of Valley Stream responded

We're glad to hear that you had a quick and easy service appointment without any pressure to fix unnecessary issues. If you need any further assistance or have any questions, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!

July 02, 2024

A laid-back, comfortable vibe right at the door made us comfortable and continued through the whole process. Our experience was enjoyable and productive throughout. More

by VONELM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Peña
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert Hamilton
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Jul 02, 2024 -

Honda of Valley Stream responded

We're delighted to hear that you had an enjoyable experience with our laid-back vibe from start to finish. If you need any further assistance or have any questions, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!

July 02, 2024

Great experience , Jessica is amazing. Very professional and on point , highly recommended , It’s our second lease and we are very happy. More

by Carlos347
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2024 -

Honda of Valley Stream responded

It's wonderful to hear that you had a great experience with Jessica and found her to be professional. Your recommendation means a lot to us. We're delighted that you're happy with your second lease. If you need any further assistance or have any questions, please don't hesitate to reach out. Thank you for your continued support!

June 27, 2024

Every time I ask Albert to show me the car he said it’s in storage. He made me test drive another car and said they all drive the same. The car was shown to me after I signed it’s too big for me I did voic More

by RICHLADYANN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gabe Peña
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert Hamilton
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Jul 03, 2024 -

Honda of Valley Stream responded

Ms Reece , We are sorry that your experience with us was less than satisfactory. We have reached it to you several times to discuss your concerns and try to rectify the situation. Please reach out to us at you earliest convenience. Oscar Melara GSM (516) 341-7206

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