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Honda of Valley Stream

Valley Stream, NY

Overview
Employees
Reviews
Vehicles
4.6
4,055 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 4,055 reviews

September 29, 2024

I came in with a scheduled appointment for inspection and oil change and it took 3.5 hours to get done. Unacceptable More

by MCANLASRN75
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2024 -

Honda of Valley Stream responded

We do apologize for the wait. During your appointment time, we experienced an issue with our NYS machine printer and it caused a delay in getting the inspection done. We value your time and hope you will come visit us again.

September 28, 2024

I give Alex Marcell a five star rating. The service at Honda is excellent. I look forward to having my vehicle serviced there. More

by mesmiie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Honda of Valley Stream responded

We're delighted to hear that Alex Marcel and our service team provided you with an excellent experience. Your five-star rating means a lot to us, and we look forward to servicing your vehicle again in the future!

September 28, 2024

Steve Caldarone is a pleasure to deal with as is Chris the manager. The guy that goes over all the electronics in the car is very abrupt and doesn’t seem to be interested in helping he just kept saying oh More

by RLQUINN64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Calderone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that Steve and Chris provided a positive experience. We apologize for the less-than-ideal experience with the electronics demonstration. We'll ensure this is addressed, as we aim to provide thorough assistance to all our customers. If you have any questions or need further help with the features of your new car, please don’t hesitate to reach out.

September 28, 2024

I cannot say enough about the persons that I worked. They were knowledgeable about the problem with the with a new car and fixed it quickly More

by hinlen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that our team was knowledgeable and able to quickly resolve the issue with your new car. We appreciate your trust in us and look forward to assisting you in the future!

September 27, 2024

Everyone that was apart of the process were very professional and swift though out the whole transaction. More

by ROSELIA.CASTILLO86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar MELARA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hassan Chowdhury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nataly Arnez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're happy to hear that the entire team was professional and efficient throughout the process. Your satisfaction is our priority, and we look forward to assisting you again in the future!

September 27, 2024

The experience was very efficiently! I will definitely be doing my regular maintenance with Honda of Valley Stream. More

by sky_hardial
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Honda of Valley Stream responded

We're glad to hear your experience was efficient, and we look forward to taking care of your regular maintenance at Honda of Valley Stream. We appreciate your trust and look forward to seeing you again!

September 27, 2024

He was Very professional and explained the circumstances pertaining to the recall of my car issues. More

by parak96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Honda of Valley Stream responded

We're glad to hear that our team provided professional service and clearly explained the details regarding your car’s recall. We appreciate your trust and are here to assist with any future needs!

September 26, 2024

I had a good experience. The wait time was no longer than usual. Helpful and pleasant staff. More

by TDAIS82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2024 -

Honda of Valley Stream responded

We're glad to hear that you had a good experience and that our staff was helpful and pleasant. We look forward to serving you again!

September 26, 2024

Great service. Kevin was very user friendly, helpful, a true professional and more important very knowledgeable. He took time to explain all the details, went ove More

by Jacinta
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're thrilled to hear that Kevin provided such detailed, professional, and helpful service, especially as a first-time customer. We're glad your experience was pleasant, and we look forward to assisting you again!

September 26, 2024

It was a great place to have my car serviced . Very efficient and helpful staff . More

by bracha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that you had a great experience with our efficient and helpful staff during your car service. We look forward to serving you again!

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