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Honda of Valley Stream

Valley Stream, NY

Overview
Employees
Reviews
Vehicles
4.6
4,047 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 4,047 reviews

November 09, 2024

I left a message for the service manager about an issue and called 3 times and never received a returned call. Very disappointing. More

by GLROSE1018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Willie Mejia
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. We have been unable to locate you in our systems. Our service manager, Willie Meija, would like you to reach out to him directly so that he may gather more information. His number is 516-812-5302. He looks forward to hearing from you.

November 09, 2024

I have bought three cars within last year. Out of all Kazi stand on top patience , clarity and professional approach . More

by manynayyar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kazi Kamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're thrilled to hear that Kazi's patience, clarity, and professionalism made such a positive impact. Congratulations on your recent purchases, and we look forward to continuing to provide excellent service!

November 08, 2024

Unprofessionally delivered the vehicle while the job wasn’t done at all. Waited more than 3 hours just to do a battery replacement and wiper. More

by Md Aynul Islam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Honda of Valley Stream responded

We are sorry that your experience with us was less than satisfactory. After doing some research, we found that there was a glitch in our internal system that delayed notification of approved work and then delayed the completion of the vehicle. We offer our sincere apologies for the technical difficulties experienced during your visit with us and hope to see you again.

November 08, 2024

Excellent customer service demeanor and etiquette! Mr. Marcel and the shop completed my recall/oil change in record time. I will be returning to this dealship purely on those 2 reasons alone. More

by SYLVIAPODE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Honda of Valley Stream responded

We’re thrilled to hear that Marcel and the team provided such efficient and courteous service! Completing your recall and oil change quickly while maintaining a professional approach is exactly what we strive for. Thank you for choosing us, and we look forward to your next visit!

November 08, 2024

Excellent service Great Friendly Conversation Friendly environment Professionally Humble Honest Caring Cooperative Kind We highly recommend for everyone. More

by shabbarrizvi2015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kazi Kamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Honda of Valley Stream responded

Thank you for sharing such kind words! We’re thrilled to hear that our team provided a welcoming, professional, and caring experience. Your recommendation means a lot to us, and we’re here to continue delivering exceptional service whenever you need it. Looking forward to seeing you again!

November 08, 2024

Excellent experience. Good customer service and amazing people work there, will definitely recommend Valley Stream Honda for new buyers and someone who would love a good b More

by NARAYANKUMARDAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kazi Kamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Honda of Valley Stream responded

Thank you for your wonderful feedback! We’re delighted to hear that you had an excellent experience and felt well taken care of by our team. We appreciate your recommendation and look forward to welcoming new buyers for a great buying experience!

November 08, 2024

Pleased with the service that I received from Honda. Honda was professional and had good customer service. More

by cmurphy657
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Honda of Valley Stream responded

We’re glad to hear that you had a positive experience and felt well taken care of by our team! Providing professional and attentive service is always our goal. Thank you for your feedback, and we look forward to serving you again!

November 08, 2024

Fair and considerate follow through client explain process explain arrival call the client to inform More

by jdhipona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Honda of Valley Stream responded

We’re pleased to hear that you appreciated the clear communication and thoughtful follow-through from our team. Keeping clients informed throughout the process is important to us. Thank you for your feedback, and we look forward to assisting you again!

November 07, 2024

Very clean waiting room with plenty of seating and amenities. Everyone is friendly and very helpful. More

by ANTONIOIASEVOLI55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Honda of Valley Stream responded

We’re glad you enjoyed the comfortable waiting area and amenities! It’s wonderful to know that our team’s friendliness and helpfulness made a positive impression. Thank you for sharing your experience, and we look forward to welcoming you back!

November 07, 2024

Briyanna was a great advisor, she was nice and polite 10/10. Keep up the great work More

by rjionne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We’re thrilled to hear that Briyanna provided outstanding service and made a positive impact on your experience. We’ll be sure to pass along your kind words, and we look forward to serving you again!

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