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Honda of Valley Stream

Valley Stream, NY

4.6
4,043 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 4,043 reviews

December 03, 2024

She was thorough and kept me updated with my cars’ status She also gave me suggestions about my concerns More

by jacquelinembuggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! It’s great to hear that you received thorough service and timely updates about your vehicle. We’re glad she provided helpful suggestions to address your concerns. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 03, 2024

Briyanna was amazing ! Very kind and courteous. I thought that the service time was accurate to what was described at check in. Only down side was that on my way home I tr More

by courtney11.clarke11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Honda of Valley Stream responded

We’re delighted to hear that Briyanna provided you with kind and courteous service and that the service time met your expectations. However, we apologize for the oversight with your windshield washer fluid. Ensuring all aspects of your service are completed is important to us, and we’ll use your feedback to improve. If there’s anything else we can do to address this or assist you further, please don’t hesitate to reach out—we’re always here to help!

December 03, 2024

Great experience, our sales representative Hassan is a great person going above and beyond to help us. Keep up the great work Honda!!! More

by ADRIANAJACKSON
Recommend Dealer
Yes
Employees Worked With
Hassan Chowdhury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Peña
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Honda of Valley Stream responded

We’re thrilled to hear that Hassan went above and beyond to assist you, making your visit exceptional. We truly appreciate your support and kind words. If there’s anything else we can do for you, please don’t hesitate to reach out—we’re always here to help!

December 02, 2024

Works fast and very efficiently like I only waited two hours for my car to be done but they offer snacks and condiments or shuttle to leave if you got business to deal with . It very quiet and spacious to More

by khrissanniiaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Honda of Valley Stream responded

We’re glad to hear that your service was completed efficiently and that you appreciated the amenities,. Providing comfort and convenience during your visit is important to us. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 02, 2024

I went to dealership for oil change and when I normally go I get service coupons in advance to present to rep. On website service coupons were unavailable. This has been third time I was unable to get them More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Honda of Valley Stream responded

We are sorry for the trouble you’ve had accessing our service coupons. We’re working to fix these technical issues and will review how we can better assist customers in similar situations. Your feedback is important, and we’re committed to improving your experience. Please don’t hesitate to reach out with any further concerns.

December 01, 2024

I bought in my 2024 CRV to greased and install a spring in the steering box as per the Honda Safety recall letter. I scheduled my service asap once I received my official letter from Honda but someone canc More

by dc5644
Service Time
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We apologize for the scheduling mishap but are glad to hear that Willie Mejia stepped in and ensured your service was handled promptly and professionally. Your safety and satisfaction are our top priorities, and we appreciate your patience. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

November 30, 2024

The dealer environment , facilities and their personnel are so nice specially Mr Kazi Kamal is really a super sales representative . He is so convincing and knowledgeable. I’m so satisfied to deal with him More

by SHAKIL.GC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kazi Kamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Honda of Valley Stream responded

We’re thrilled to hear that you had such a positive experience with our dealership and that Kazi Kamal provided exceptional service. His knowledge and dedication to ensuring customer satisfaction truly make a difference. If there’s anything more we can do for you, please don’t hesitate to reach out—we’re always here to help!

November 29, 2024

Knowledgeable and excellent customer service. Helpful with both cars Honda’s I bring to valley stream Honda. More

by myeldon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Honda of Valley Stream responded

We’re delighted to hear that our team has consistently provided knowledgeable and excellent service for both of your Hondas. Your trust and satisfaction mean a lot to us. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

November 28, 2024

The client rep Mark was very courteous and responsive to questions and able to provide reasonable answers and cost estimates for the work. More

by TNAGEER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Honda of Valley Stream responded

We’re pleased to hear that Mark provided courteous and responsive service, ensuring your questions were answered and cost estimates were clear. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

November 27, 2024

There was great communication about what was required of me prior to the visit and how long the car would take to service. Easy scheduling and upfront discussion of cost. More

by shivonialex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Honda of Valley Stream responded

We’re glad to hear that the communication was clear and scheduling was straightforward. Providing upfront details about service and costs is part of our commitment to making the process smooth and stress-free. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

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