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Honda of Toms River - Service Center

Toms River, NJ

4.6
2,707 Reviews

2,707 Reviews of Honda of Toms River - Service Center

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June 09, 2021

No complaints, they did what needed to be done in an honest timely fashion and mike kept me updated on the progress and summarized the work done on my car when done. More

by BZEGA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike in the service department
Jun 09, 2021 -

Honda of Toms River responded

Thank you for the five-star review! We are glad to hear of your experience and hope to see you again in the future.

June 09, 2021

Chris Z. is great. Troublesome issue, service department focused on the problem until they got it fixed. Professional and understanding, understood and addressed all of my concerns. More

by RMC1720
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Z
Jun 09, 2021 -

Honda of Toms River responded

Thank you for the five-star review! We are glad to hear of your experience and hope to see you again in the future.

June 09, 2021

I had an issue and my service advisor, Chris took care of all of my concerns. I will be back bc of him. Thank you! More

by EVAMORRISSEY123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Lazaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karin Towle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Lindstrom, Riverside Partners
Jun 10, 2021 -

Honda of Toms River responded

Thank you for rating us! We are glad to hear of your experience and look forward to seeing you again in the future. Take care!

June 09, 2021

Your service department is top notch, extremely pleasant employees specifically Michael Ciccone, while I waited noticed professionalism from your sales people as they spoke to potential buyers. More

by JOYGUSSIN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Ciccone
Jun 10, 2021 -

Honda of Toms River responded

Thank you for rating us! We are glad to hear of your experience and look forward to seeing you again in the future. Take care!

June 08, 2021

Always have had a great experience with all departments. Would highly recommend whether purchasing or leasing a vehicle. It has a laid back and comfortable atmosphere. More

by AANDERSON207
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel, Izzy
Jun 09, 2021 -

Honda of Toms River responded

Thank you for the five-star review! We are glad to hear of your experience and hope to see you again in the future.

June 07, 2021

This dealership/service center is always courteous and professional.They are accommodating and customer oriented.They are accurate in what they say, and true to their ability to service your vehicle quick More

by ETRSMITH220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
Jun 08, 2021 -

Honda of Toms River responded

Thank you for the five-star review! We are glad to hear of your experience and hope to see you again in the future.

June 07, 2021

Service was very prompt and the technician Michael Ciccone was great. Very friendly and upfront. He was very accommodating and made sure my vehicle would be ready by the time I needed it. More

by MIKE.SWAYZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ciccone
Jun 08, 2021 -

Honda of Toms River responded

Thank you for the five-star review! We are glad to hear of your experience and hope to see you again in the future.

June 07, 2021

Service department was friendly and work was completed. Satisfied. Glad that a ride was provided to and from home. Sales department wasn't as good. More

by CINDYSTOIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Lazaro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A,Garcia
Jun 08, 2021 -

Honda of Toms River responded

Thank you for sharing your review, Cindy. Please allow us to apologize for the negative experience you have had. At a moment of your convenience, please reach out to me to further discuss. I look forward to speaking with you. Kind Regards, Nicholas DelGiudice General Manager Honda of Toms River 732-349-7474

June 07, 2021

Tom’s River Honda got me in for the service to my Honda Accord and did the service in a timely manner. I also asked about a warranty claim and they were able to correct something under warranty which was g More

by FICJOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom in service
Jun 08, 2021 -

Honda of Toms River responded

Thank you for the five-star review! We are glad to hear of your experience and hope to see you again in the future.

June 05, 2021

I brought my Honda in for serviceExcellent customer I brought my Honda in for service Excellent customer service and professionalism.will be staying with Honda...I would recommend Honda Very highly fr More

by MICHAELPIZZUTO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Lazaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Honda of Toms River responded

Thank you for taking the time to share your review! It is a pleasure to hear that our team was able to assist you throughout your visit. We thank you for being our customer and look forward to seeing you soon!

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