Honda of Toms River - Service Center

This dealership has excellent customer service. They will provide you with a ride home and pick you back up when your car is ready. I find them very informative and always willing to explain even when you d provide you with a ride home and pick you back up when your car is ready. I find them very informative and always willing to explain even when you don’t get it! Great team here. Live them More

Taken exactly at time of appointment . I was impressed by How fast and efficient the mechanics were. The rest of the staff were respectful and social. How fast and efficient the mechanics were. The rest of the staff were respectful and social. More

Received a convenient appointment and the service needed was explained to me and completed in a timely manner. Everyone was very friendly. Sincerely, Robin S McNamara was explained to me and completed in a timely manner. Everyone was very friendly. Sincerely, Robin S McNamara More

Very satisfied with the service at this dealership. I was able to get an appointment on the same day I called. Service rep Chris Zrins was courteous and helpful. Service was done quickly and efficiently. Sho able to get an appointment on the same day I called. Service rep Chris Zrins was courteous and helpful. Service was done quickly and efficiently. Shop is clean and well maintained. Always enjoy having work done here. More

It was a pleasure to have the oil changed in the Pilot, we are socially distancing and someone came and picked it up for us and returned it after the work was complete we are socially distancing and someone came and picked it up for us and returned it after the work was complete More

Called for my appointment the day before and was able to get in the next day dropped car off was given time that it would be finished and it was cost was what they told me to check in nothing additional ple get in the next day dropped car off was given time that it would be finished and it was cost was what they told me to check in nothing additional pleasant people will be going back there again and would recommend it to others thank you More

Courteous, knowledgeable staff. Work was completed on time, text reminders are great tool to communicate with customers, will recommend to family and friends. Chris at front desk gets a thumbs up. time, text reminders are great tool to communicate with customers, will recommend to family and friends. Chris at front desk gets a thumbs up. More

This dealership was great! Mel, Anthony and Jim made buying my car way less stressful! They were kind and patient which made things way easier. buying my car way less stressful! They were kind and patient which made things way easier. More

Prompt personalized service. Courteous staff, promot service. Thank you for your prompt attention and support for our auto service I'll be back soon 😊thanks. service. Thank you for your prompt attention and support for our auto service I'll be back soon 😊thanks. More

June 9 I had an appointment for the oil change and filter rotate the tires appointment was for 1030 I arrive there tattle five they said it be about an hour and a half I didn’t get out till almost 12 o’clock rotate the tires appointment was for 1030 I arrive there tattle five they said it be about an hour and a half I didn’t get out till almost 12 o’clock on the way home I know if there’s a light on the dash I called him at 1 o’clock call the woman at the light on the dash when they rotated the tires they didn’t reset the light. Two hours later I Text I him still waiting calling me.. The service manager call me soon as he sees my text I told him what happened so I’ll go to the Lakewood or somebody else to fix it he said bring it in here I’ll fix it and give you a free car wash I said OK. This morning I went there he fix i never receive the car wash.. when I got home I told thanks for the car wash I supposed to get he text me back he said I’ll give you for your oil change next time you come here I said no thanks. I couldn’t trust any of them there anymore I’ve been doing this is the day I bought the car I got all the receipts I spent lotta money there and never again no more Honda I’ll go to a local place I drive a half hour yeah wait two hours go back and then an hour round-trip I still get nothing thanks for nothing More