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Honda of Toms River - Service Center

Toms River, NJ

4.6
2,599 Reviews

2,599 Reviews of Honda of Toms River - Service Center

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April 03, 2021

This dealer has been so informative and helpful. Michael Ciccone service advisor was extremely patient and helpful, he has so much patient and took an awful experience and made it so much easier More

by KEMPJ87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ciccone, service advisor
Apr 05, 2021 -

Honda of Toms River responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with a top-notch experience. We hope to see you again in the future!

April 02, 2021

Everything was fine. Transmission fluid change was done because we were told it was due but checking our records it had been done in Florida. Not dealers fault but computers should be synced better. More

by Billn2wfu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor
Apr 02, 2021 -

Honda of Toms River responded

Thank you for sharing your experience. Please let us know if you have any further comments or concerns. We are happy to assist you.

April 02, 2021

While in for an airbag recall, my windshield wiper switch (inside) was broken. After some back and forth with the dealership they did replace the part. More

by Adrienne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
Apr 02, 2021 -

Honda of Toms River responded

Adrienne, please allow us to apologize for the negative experience you have had. At a moment of your convenience, please reach out to me to further discuss. I look forward to speaking with you. Kind Regards, Nicholas DelGiudice General Manager Honda of Toms River 732-349-7474

April 01, 2021

I recently brought my car in to the service department for a Recall and an oil change. Mike Ciccone helped me and was very knowledgeable, Professional , and courteous. I would highly recommend Honda of To More

by Thomas McCarthy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ciccone
Apr 02, 2021 -

Honda of Toms River responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with a top-notch experience. We hope to see you again in the future!

April 01, 2021

Excellent service minimal waiting time. Service representative very knowledgeable waiting area very clean, comfortable they give you quick updates on your cars status they explain to you of any ite More

by FREDGONZALEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ciccone
Apr 02, 2021 -

Honda of Toms River responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with a top-notch experience. We hope to see you again in the future!

April 01, 2021

Great service. Appt as requested.dropped car day before appt and work was started that day. Lisa and Mike very professional and helpful .highly recommend More

by PAMKING0209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ciccone, Lisa who takes care of recalls
Apr 02, 2021 -

Honda of Toms River responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with a top-notch experience. We hope to see you again in the future!

March 31, 2021

Wow! Great service! Tom Scelfo was awesome! Best experience ever with a service department! Would highly recommend. Run very professional for sure! Thank you Tom's River Honda! More

by Josephduval
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Scelfo
Mar 31, 2021 -

Honda of Toms River responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with a top-notch experience. We hope to see you again in the future!

March 31, 2021

Was the worst expensive we have ever had made a full report with honda headquarters. Lies lies and more lies very unhappy with honda of toms River More

by MELISSASS878
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Rickie Amiscosa
Apr 02, 2021 -

Honda of Toms River responded

Please allow us to apologize for the negative experience you have had. At a moment of your convenience, please reach out to me to further discuss. I look forward to speaking with you. Kind Regards, Nicholas DelGiudice General Manager Honda of Toms River 732-349-7474

Apr 05, 2021 -

MELISSASS878 responded

I would be more then happy to explain our visit if you want to call me.. Chris 732/773/9841

March 30, 2021

My Service Advisor, Thomas Scelfo assisted me very well when I brought in my car for service and he’s very friendly and very professional More

by chrisxmagsino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Scelfo
Mar 31, 2021 -

Honda of Toms River responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with a top-notch experience. We hope to see you again in the future!

March 30, 2021

Tom was excellent! Went above and beyond. Came in for oil change, tire rotation. Bummer you have to write twenty five words. Good experience. Thanks More

by MIRIAMS5TH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Scelfo
Mar 31, 2021 -

Honda of Toms River responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with a top-notch experience. We hope to see you again in the future!

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