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Honda of Toms River - Service Center

Toms River, NJ

4.6
2,708 Reviews

2,708 Reviews of Honda of Toms River - Service Center

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June 25, 2021

Fast service and very courteous staff. Wait time was acceptable . Hopefully the problem was resolved and I won’t have to return. All in all satisfied More

by ANETDORM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ciccone
Jun 28, 2021 -

Honda of Toms River responded

Thank you for your 5-star review! We are glad to hear of your experience and hope to see you again.

June 25, 2021

Thorough, fair and didnt try to oversell. Good experience overall More

by Donna Lombardo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike in service
Jun 28, 2021 -

Honda of Toms River responded

Thank you for your 5-star review! We are glad to hear of your experience and hope to see you again.

June 25, 2021

The service manager there is great! They do everything they can to make your visit enjoyable. More

by TFFOSTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Meulendyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Lindstrom, Jenn Alio
Jun 28, 2021 -

Honda of Toms River responded

Thank you for your 5-star review! We are glad to hear of your experience and hope to see you again.

June 25, 2021

Courteous and professional without being pushy. Problems are solved promptly the right way, the first time. As a customer, I feel important without being taken advantage of More

by DR.DANIELGRASSO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chiusano
Jun 28, 2021 -

Honda of Toms River responded

Thank you for your 5-star review! We are glad to hear of your experience and hope to see you again.

June 25, 2021

Informative, professional and friendly at the desk. Issue with courtesy driver tho More

by kbritske
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Jun 28, 2021 -

Honda of Toms River responded

Thank you for your 5-star review! We are glad to hear of your experience and hope to see you again.

June 25, 2021

Bad experience I did not get the service that I was told Bad experience I did not get the service that I was told I'm going to get with manager special I'm coming down all the way from Neptune township More

by TAREKYASIN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Chiusano
Jun 28, 2021 -

Honda of Toms River responded

Please allow us to apologize for your negative experience. Please do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Eric Thompson Service Manager Honda of Toms River (732)349-7474 ext-2107

June 25, 2021

I go to this place all the time and really like their work, however the last service I got done was a axle replacement. Axle grease was all over the area and it was given back to me with all the grease a More

by AGILITYWILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chiusano
Jun 28, 2021 -

Honda of Toms River responded

Please allow us to apologize for your negative experience. Please do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Eric Thompson Service Manager Honda of Toms River (732) 349-7474 ext-2107

June 25, 2021

Great help! They fixed my Apple CarPlay too. They kept me up to date on everything and were super helpful. I highly recommend them here! More

by JACLYN.PALMIERI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Jun 28, 2021 -

Honda of Toms River responded

Thank you for taking the time to share your review! We are so glad to hear of your experience working with our team. Thank you for being our customer!

June 25, 2021

Not cheap but very trustworthy. I want to trust my car will preform always More

by JKARENMARTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept. Mike
Jun 28, 2021 -

Honda of Toms River responded

Thank you for taking the time to share your review! We are so glad to hear of your experience working with our team. Thank you for being our customer!

June 25, 2021

Tried to charge me $1300 for an issue that could be fixed by updating the battery sensor software with a flash pack tool! Crooks! More

by Jbpeterson78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris
Jun 28, 2021 -

Honda of Toms River responded

Please allow us to apologize for your negative experience. Please do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Eric Thompson Service Manager Honda of Toms River (732)349-7474 ext-2107

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