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Honda of Toms River - Service Center

Toms River, NJ

4.6
2,600 Reviews

2,600 Reviews of Honda of Toms River - Service Center

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June 16, 2021

Brought 04 crv in for check engine light. $600 for repair. Light still on. Now recommending $1000 for another try to fix. Also airbag light on after recall service More

by Jvtketgjt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom in service
Jun 17, 2021 -

Honda of Toms River responded

Please allow us to apologize for your negative experience. Please do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Eric Thompson Service Manager Honda of Toms River (732)349-7474 ext-2107

Jun 17, 2021 -

Jvtketgjt responded

I’ll try my local mechanic first, then Honda in Turnersville.

June 15, 2021

My visit to the Honda center of Toms River was a very good experience, the staff was very friendly and helpful. went in for a fuel pump recall More

by PATNAPOLITANO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
service department
Jun 17, 2021 -

Honda of Toms River responded

Thank you for sharing your review! It is a pleasure to have you as our customer. We hope to see you again in the future.

June 15, 2021

This dealership has excellent customer service. They will provide you with a ride home and pick you back up when your car is ready. I find them very informative and always willing to explain even when you d More

by sue70by59@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Lazaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Lindstrom
Jun 17, 2021 -

Honda of Toms River responded

Thank you for sharing your review! It is a pleasure to have you as our customer. We hope to see you again in the future.

June 15, 2021

Taken exactly at time of appointment . I was impressed by How fast and efficient the mechanics were. The rest of the staff were respectful and social. More

by MERf210@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Lazaro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Honda of Toms River responded

Thank you for sharing your review! It is a pleasure to have you as our customer. We hope to see you again in the future.

June 15, 2021

Received a convenient appointment and the service needed was explained to me and completed in a timely manner. Everyone was very friendly. Sincerely, Robin S McNamara More

by robinmc626
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Lazaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Scelfo
Jun 17, 2021 -

Honda of Toms River responded

Thank you for sharing your review! It is a pleasure to have you as our customer. We hope to see you again in the future.

June 15, 2021

Very satisfied with the service at this dealership. I was able to get an appointment on the same day I called. Service rep Chris Zrins was courteous and helpful. Service was done quickly and efficiently. Sho More

by CONNCURL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa and Chris Zrins
Jun 17, 2021 -

Honda of Toms River responded

Thank you for sharing your review! It is a pleasure to have you as our customer. We hope to see you again in the future.

June 12, 2021

It was a pleasure to have the oil changed in the Pilot, we are socially distancing and someone came and picked it up for us and returned it after the work was complete More

by GALCMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate
Jun 14, 2021 -

Honda of Toms River responded

Thank you for rating us! We are glad to hear of your experience and look forward to seeing you again in the future. Take care!

June 11, 2021

Called for my appointment the day before and was able to get in the next day dropped car off was given time that it would be finished and it was cost was what they told me to check in nothing additional ple More

by sprinty829
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas ScelfoTom is a very good service advisor and very easy to work with he’s up he’s actually a pleasure to work with and and I will and I will be working with him again because I will be bringing my car back to Honda for service
Jun 14, 2021 -

Honda of Toms River responded

Thank you for rating us! We are glad to hear of your experience and look forward to seeing you again in the future. Take care!

June 11, 2021

Courteous, knowledgeable staff. Work was completed on time, text reminders are great tool to communicate with customers, will recommend to family and friends. Chris at front desk gets a thumbs up. More

by Bedford443
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 14, 2021 -

Honda of Toms River responded

Thank you for rating us! We are glad to hear of your experience and look forward to seeing you again in the future. Take care!

June 11, 2021

This dealership was great! Mel, Anthony and Jim made buying my car way less stressful! They were kind and patient which made things way easier. More

by angelabiondo44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel, Jim, Anthony
Jun 14, 2021 -

Honda of Toms River responded

Thank you for rating us! We are glad to hear of your experience and look forward to seeing you again in the future. Take care!

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