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Honda of Toms River - Service Center

Toms River, NJ

4.6
2,708 Reviews

2,708 Reviews of Honda of Toms River - Service Center

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August 16, 2021

Although they were backlogged the day I went for service the service adviser did the right thing. This dealership is sorely in need of a makeover or expansion or relocation More

by ROGER454
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor
August 16, 2021

Took car in for oil change and when I picked up car AC wasn’t working. Took car back and all was fixed at no charge due to extended warranty on AC condenser. AC now working fine and Chris was hreat More

by JOANN.HERRICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember names
Aug 17, 2021 -

Honda of Toms River responded

Thank you for sharing your experience. It is a pleasure to be able to assist you. We hope to see you again!

August 16, 2021

Great service quickly done. I really appreciate everything you guys do. I will be back regularly. I really appreciate all the greatness of your greatness of all More

by HEINRICHOO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Israel Almestica
Aug 17, 2021 -

Honda of Toms River responded

Thank you for the great review!

August 14, 2021

Excellent customer service with easy drop off and pick up. Would recommend to friends and family. Thank you for making a recall appointment within a few days. More

by DEBMAGUIRE56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenn Alio
Aug 16, 2021 -

Honda of Toms River responded

Thank you for taking the time to share your experience! It is a pleasure to hear that our team was able to assist you during your visit. We look forward to seeing you again!

August 13, 2021

When I arrived I was promptly greeted. Everyone was courteous and professional. The amount of time it took to service my car was also very quick and I was on my way within an hour. More

by IRPANTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unfamiliar with name
Aug 16, 2021 -

Honda of Toms River responded

Thank you for taking the time to share your experience! It is a pleasure to hear that our team was able to assist you during your visit. We look forward to seeing you again!

August 13, 2021

Quick service, I have sat in other Honda dealerships for upwards of two hours so this was great only waiting less than a half hour for an oil change. Customer waiting area could be improved, random couch an More

by jdmars1175
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chiusano
Aug 16, 2021 -

Honda of Toms River responded

Thanks for reviewing us.

August 13, 2021

Your service manager Eric Thompson went above and beyond to satisfy my automotive problems. He is a great asset to your company. Because of his excellence, I will continue to use your service department. More

by Rbabson2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Lazaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Honda of Toms River responded

Thank you for taking the time to share your experience! It is a pleasure to hear that our team was able to assist you during your visit. We look forward to seeing you again!

August 13, 2021

I just needed an oil change ; although they were very busy, I was shown a comfortable are in which to wait. They estimate of 90 minutes was closer to an hour & they answered all my questions & were very More

by SMOBRIEN53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
xxxxxxxxx
Aug 16, 2021 -

Honda of Toms River responded

Thank you for taking the time to share your experience! It is a pleasure to hear that our team was able to assist you during your visit. We look forward to seeing you again!

August 12, 2021

Repair was completed promptly and as promised. The repair was done because of information in a Honda TSB. Software update was completed and fluid change was done out of warranty. More

by wadeandeileen411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Employee
Aug 13, 2021 -

Honda of Toms River responded

Thank you for your review! We are happy to be able to assist you.

August 11, 2021

The staff was very friendly and accommodating. Service was efficient and reliable. They were very concerned that their customers had a positive experience during their visit. More

by BOAHAWK
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Chiusano
Aug 11, 2021 -

Honda of Toms River responded

Thank you for taking the time to share your experience! It is a pleasure to hear that our team was able to assist you during your visit. We look forward to seeing you again!

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