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Honda of Toms River - Service Center

Toms River, NJ

4.6
2,708 Reviews

2,708 Reviews of Honda of Toms River - Service Center

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August 23, 2021

Fixed AC on our 2016 civic under the warranty now we’re not suffering through these hot NJ days! Thank you Michael in Service Dept More

by Nicholealberts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael in Service
Aug 24, 2021 -

Honda of Toms River responded

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

August 23, 2021

My 2019 Honda Civic that I am leasing from Honda of Tom's River on RT-37 just came from Service. 100% is the way I would Describe Honda of Tom's River. Great Sales Great Service. Thank You. More

by spin dr.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karin Towle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Meulendyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department. , Steve Lindstrom, Riverside Partners, Jenn Alio, Michael Chiusano, Kevin Ward, Katelin Hopkins
Aug 24, 2021 -

Honda of Toms River responded

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

August 21, 2021

My car was serviced quickly and efficiently. They had coupons for the services I needed that they offered to me as well. They were very professional and courteous. More

by MFEL905
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Aug 23, 2021 -

Honda of Toms River responded

Thank you for the great review! We are glad to have you as a customer.

August 21, 2021

Poor customer service. I’ve never received a cordial or friendly greeting from the service department in all the times I’ve come here. Doesn’t anybody smile when they greet a customer? This last time I was More

by WTCHIMENTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 23, 2021 -

Honda of Toms River responded

Please allow us to apologize for your negative experience. Please do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Eric Thompson Service Manager Honda of Toms River (732)349-7474 ext-2107

August 20, 2021

The service department was excellent. We were out of town when a light went on. They got us right in for an appointment and resolved the issue. There was a comfortable waiting room, where I received updates. More

by Mimi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike from the Service Department
Aug 23, 2021 -

Honda of Toms River responded

Thank you for the great review! We are glad to have you as a customer.

August 20, 2021

Service issue was not solved until tech found a second nail puncture in side wall of tire. It took one nail to do damage. Service advisor never gave up and took me right of way. Thank you. More

by FEWMEW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor,Rich Sabatino
Aug 23, 2021 -

Honda of Toms River responded

Thank you for the great review! We are glad to have you as a customer.

August 20, 2021

Honda of Toms River always provides a quality, professional and efficient service experience. I have worked with Honda of Toms River for 13 years and I trust them with my Honda purchases and servi More

by TLV36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Zrins
Aug 23, 2021 -

Honda of Toms River responded

Thank you for the great review! We are glad to have you as a customer.

August 19, 2021

Honda/Tom's River: Quality of service - that is all service staff, their knowledge, friendly and respectful interaction with clients, and conscientious car service seems very good. Charges for parts a More

by Nobil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Aug 19, 2021 -

Honda of Toms River responded

Thank you for the great review! We are glad to have you as a customer.

August 19, 2021

Fast, efficient service. The valet service was the best! People were friendly. I was greeted promptly. I was transported home and picked up from home. More

by BRANSOMM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Aug 19, 2021 -

Honda of Toms River responded

Thank you for the great review! We are glad to have you as a customer.

August 19, 2021

Everyone at Honda of Toms River was friendly and informative, the work was done quickly and I had a comfortable place to wait. Overall a positive experience! More

by LDELGIUDICE724
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Scelfo
Aug 19, 2021 -

Honda of Toms River responded

Thank you for the great review! We are glad to have you as a customer.

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