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Honda of Toms River - Service Center

Toms River, NJ

4.6
2,428 Reviews

2,425 Reviews of Honda of Toms River - Service Center

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March 27, 2021

Made appoint for oil change. Was told two hour wait. The service representative then showed me a striped oil pan plug and blamed it on the previous oil change. The place that has been changing my oil More

by t3129
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
xxxx
Mar 29, 2021 -

Honda of Toms River responded

Please allow us to apologize for the negative experience you have had. At a moment of your convenience, please reach out to me to further discuss. I look forward to speaking with you. Kind Regards, Nicholas DelGiudice General Manager Honda of Toms River 732-349-7474

March 27, 2021

I’ve worked with Mike Ciccone in your Service dept for the two years I’ve had my Accord and he’s been top notch. Always accommodate me with loaners and assist me with any other problems that may occur. No More

by RSHIMZROBERT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Ciccone
Mar 29, 2021 -

Honda of Toms River responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with a top-notch experience. We hope to see you again in the future!

March 27, 2021

Had the 2013 in 2 times for the same recall. Front end still vibrates at 50 mph Last Sunday after the 2nd visit it was ok Today its vibrating again I'm pissed More

by MOMSMOB
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike'service
Mar 29, 2021 -

Honda of Toms River responded

please allow us to apologize for the negative experience you have had. At a moment of your convenience, please reach out to me to further discuss. I look forward to speaking with you. Kind Regards, Nicholas DelGiudice General Manager Honda of Toms River 732-349-7474

March 27, 2021

The dealership Honda of Toms River is great with good employees too...so I would recommend this to people who needs to buy a car More

by SIGRID22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Lazaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rickie Amiscosa, Steve Lindstrom, Crystal Gayle, Ken Pescatore
Mar 29, 2021 -

Honda of Toms River responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with a top-notch experience. We hope to see you again in the future!

March 26, 2021

We made an appointment at the last minute. They took us right in and our car was ready in an hour. Everyone there is very nice, friendly and professional. We’ve been there before and it’s always the same. More

by Dianevolpe73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Scelfo
Mar 29, 2021 -

Honda of Toms River responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with a top-notch experience. We hope to see you again in the future!

Mar 29, 2021 -

Dianevolpe73 responded

While our car was being serviced we looked around. We saw a Honda HRV which we really liked so we went home and thought it over. We came back today and decided to lease it. Brian took care of us. He was so nice and patient, gave us all the different scenarios, leasing versus buying. We took our time and decided to lease. It was so nice not being rushed or pressured. Thank you Brian Silvestrone

March 26, 2021

Scheduled an appointment for an oil change and had to wait there for it to be done. It was extremely quick and fastest service I’ve ever received. Keep it up :) More

by Tyra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Mar 29, 2021 -

Honda of Toms River responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with a top-notch experience. We hope to see you again in the future!

March 26, 2021

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by NEALPLUMBING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob
Mar 29, 2021 -

Honda of Toms River responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with a top-notch experience. We hope to see you again in the future!

March 25, 2021

I called with an open sliding door that could not be closed. They got the vehicle inside and worked on it promptly. All personnel were helpful, friendly and efficient. More

by SRGatTR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa, Michael
Mar 29, 2021 -

Honda of Toms River responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with a top-notch experience. We hope to see you again in the future!

March 25, 2021

Very professional, friendly service. Never tries to upsell you or sell you stuff that you don't need. Shuttle service is very convenient; drivers are safe and courteous. More

by JoeW444
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Mar 29, 2021 -

Honda of Toms River responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with a top-notch experience. We hope to see you again in the future!

March 25, 2021

We had a very good experience at Honda of Toms River. Our call was in for a recall. We were told it could take one to one and a half hour but we were out in under one hour. Everyone was kind and friend More

by mikie036
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Scelfo service manager
Mar 29, 2021 -

Honda of Toms River responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with a top-notch experience. We hope to see you again in the future!

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