Honda of Toms River - Service Center

The people are pleasant on the phone and in the service department. They work around my schedule. They service my Honda efficiently and in a timely manner. department. They work around my schedule. They service my Honda efficiently and in a timely manner. More

The job was completed. On my first visit, I was told The job was completed. On my first visit, I was told that the work would take 1:30 minutes, and I could just come in and get the work done. I then l The job was completed. On my first visit, I was told that the work would take 1:30 minutes, and I could just come in and get the work done. I then learned that I needed an apportionment and I had to leave my car and I was told there were no loaner cars. I was then told to bring my car back on 7/29 for 7am and it would be ready by 1. I arrived at 7am only to learn that the service center opened at 730am. My husband was late to work as a result of misinformation by Mr. Ramirez. At 215 I received a call from Tom stating that they could not open my glove compartment to fix the driver side air bag. My car was in the shop for 5 hrs (730-130) and they only found out about this issue then. I was asked if my car could stay overnight but again I could not be provided with a loaner car. I was asked to bring the key to open the glove compartment but I was in NY at the time. I picked up my car and I was not happy to find that my clean face masks were taken out of compartment and thrown on the floor when they could have been placed on the driver side seat. This center is not friendly and do not greet people upon walking in the building. More

A couple of my sensors weren’t working, giving me an error message. They quickly got me and told me what was causing the problem. Fixed and I was good to go. error message. They quickly got me and told me what was causing the problem. Fixed and I was good to go. More

Chris was a friendly and helpful person to talk to. A polite gentleman.next visit hopping to see same worker. I will be back for future service on my car. polite gentleman.next visit hopping to see same worker. I will be back for future service on my car. More

The waiting room was very clean and car was done on time Tom Scelfo was very experienced and kept me informed of my car progress. Tom Scelfo was very experienced and kept me informed of my car progress. More

I am very disappointed with a recent purchase and installation .The car was my CRV . I purchased 4 new tires . The car was making a noise in the rear, right after I left the dealership . I took it ba installation .The car was my CRV . I purchased 4 new tires . The car was making a noise in the rear, right after I left the dealership . I took it back and they found nothing. I took the car to another dealer near my home . He found the one tire had only 2 studs holding it.the wheel could have come off while I was driving. More

wrote comments on direct communication with Honda of Toms River. I resent you asking for more words! Eighteen, nineteen, twenty, twenty-one, twenty two, twenty three, twenty four and twenty five! Get River. I resent you asking for more words! Eighteen, nineteen, twenty, twenty-one, twenty two, twenty three, twenty four and twenty five! Get the hint! More

Always friendly from their initial greeting to keeping me informed of what needs to be addressed. Everything was done satisfactory and efficiently. I’m very happy. informed of what needs to be addressed. Everything was done satisfactory and efficiently. I’m very happy. More

The work was completed in a timely manner. Everyone I encountered was polite and courteous even with a busy, stressful schedule. PS ... requiring a minimum # of words for the review makes it unlikely I encountered was polite and courteous even with a busy, stressful schedule. PS ... requiring a minimum # of words for the review makes it unlikely I will participate again! More