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Honda of Toms River - Service Center

Toms River, NJ

4.6
2,628 Reviews

2,628 Reviews of Honda of Toms River - Service Center

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October 21, 2021

Always good service done on our Honda Pilot. This is 2nd Honda we have purchased from them. More

by EHAYES117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karin Towle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2021 -

Honda of Toms River responded

Thank you for taking the time to share your review! We are so glad to hear of your experience and hope to see you again!

October 20, 2021

Great experience with Michael Matos! Oh besides the oil change I was originally scheduled for, Mike identified other services I was due for. Explained them clearly, made the arrangements I needed, and answ More

by ELJEAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Matos and the young lady at the window when I checked out. Also a really sweet guy who got my car into service.
Oct 20, 2021 -

Honda of Toms River responded

Thank you for taking the time to share your review. We appreciate your feedback and hope to see you again!

October 20, 2021

I came in for an oil change it was done quickly. The associate that waited on me was courteous . More

by REMICHAELSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service people
Oct 21, 2021 -

Honda of Toms River responded

Thank you for taking the time to share your review! We are so glad to hear of your experience and hope to see you again!

October 19, 2021

Good customer service. Identified work needed and called as soon as the car was ready. More

by FASCIANOA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 20, 2021 -

Honda of Toms River responded

Thank you for taking the time to share your review. We appreciate your feedback and hope to see you again!

October 19, 2021

Work was fine, but dismissed me initially when I first brought it in. Had to bring back a second time for them to realize it was a major issue. Follow up was poor, I always had to call and track them down More

by Kurt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Oct 20, 2021 -

Honda of Toms River responded

Please do not hesitate to contact me here at the dealership if you would like to discuss your concerns. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Eric Thompson Service Manager Honda of Toms River (732)349-7474 ext-2107

October 19, 2021

I had an appointment for an oil change and for them to wash my car and it took 2 hours! The guy that helped me helped me before and is not friendly at all, has an attitude problem. The only reason I go ba More

by SANDEEE2251
Recommend Dealer
No
Employees Worked With
None
Oct 20, 2021 -

Honda of Toms River responded

Please allow us to apologize for your negative experience. Please do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Eric Thompson Service Manager Honda of Toms River (732)349-7474 ext-2107

October 19, 2021

Good work excellent service and very quick explained everything and help lower the price to get me a good deal More

by JOSEGALLEGOS1225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Oct 20, 2021 -

Honda of Toms River responded

Thank you for taking the time to share your review. We appreciate your feedback and hope to see you again!

October 19, 2021

The guys that helped me were so efficient and explained all of what needed to be done. Thanks so much! More

by Maura.dunlop9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karin Towle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2021 -

Honda of Toms River responded

Thank you for taking the time to share your review. We appreciate your feedback and hope to see you again!

October 18, 2021

An amazing team to work with! From sales to finance Doug, Jim and Izzy, everyone was great! More

by Kim926
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Lazaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim and Izzy, Katelin Hopkins
Oct 20, 2021 -

Honda of Toms River responded

Thank you for taking the time to share your review. We appreciate your feedback and hope to see you again!

October 18, 2021

The dealership is always quick in appointments and service. The only complaint I've ever had is the wait and that is more to do with my patience than everything else. More

by IACJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown, but nice guy nevertheless
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