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Honda of Toms River - Service Center

Toms River, NJ

4.6
2,644 Reviews

2,645 Reviews of Honda of Toms River - Service Center

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May 09, 2022

My service advisor Tom was incredibly helpful. He was able to fix my car issue in a few hours with minimal cost. The courtesy shuffle is an additional benefit. I will definitely return there fo More

by TRISHA508
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
May 10, 2022 -

Honda of Toms River responded

Thank you so much for reviewing our service center! We are lucky to have you as a customer! We hope to see you again!

May 09, 2022

Quick and convenient. Tom was easy to work with. Made mechanic suggestions clear and understandable. More

by Paula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom -service
May 10, 2022 -

Honda of Toms River responded

Paula, thank you for the review! We are glad everything went smoothly. We are happy to have a customer like you!

Oct 03, 2022 -

Paula responded

Tom was very efficient. My service was completed in less than an hour.

May 07, 2022

I called for an appointment, and the person that I spoke to mentioned that my apple car play might need an upgrade . I was informed after a technician looked at my car that there aren’t any updates availabl More

by Gdamato85
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Name , unknown
May 09, 2022 -

Honda of Toms River responded

Please allow us to apologize for your negative experience. Please do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Robert Ramirez Service Manager Honda of Toms River 732.349.7474 ext 2107

May 09, 2022 -

Gdamato85 responded

I called you earlier, left a voicemail. I would like to chat with you. 201 638 1749

May 07, 2022

What stands out to me about Honda of Toms River is that collectively as a team they strive to achieve a high level of customer satisfaction! More

by mark_j_oresic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamel Pitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oliver Zhou
May 09, 2022 -

Honda of Toms River responded

Thank you for the 5- stars and wonderful review! We appreciate you and look forward to seeing you in the future!

May 06, 2022

Work was completed in a very timely fashion and the service personnel were very accommodating. Thanks More

by Gene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike from service dept.
May 06, 2022 -

Honda of Toms River responded

We are thrilled to hear about your positive experience with us! Thank you for writing us a wonderful review. We hope to see you again in the future!

May 06, 2022

They offer excellent and quick service done right at reasonable prices. I can trust the work done on my car will last. More

by CATHARINE375
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ciccone
May 09, 2022 -

Honda of Toms River responded

Thank you for this awesome review regarding your service experience! We are so happy to hear that everything went smoothly during your visit. We look forward to seeing you in the future!

May 06, 2022

Chris the guy in service is excellent,He got me in and out very quickly,and thst goes a long way for me.you can tell he really likes his job More

by RENEESTEVE4633
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris in service
May 09, 2022 -

Honda of Toms River responded

Thank you for this awesome review! We are so happy to hear that Chris was helpful. We look forward to your next visit!

May 05, 2022

Went in for an oil change and was told that I needed an alignment. After alignment was done the car pulled to the right and I had to take it back. Not sure I will use Honda again after this experience More

by ACOOPERRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom was helpful in Service Dept
May 09, 2022 -

Honda of Toms River responded

Please allow us to apologize for your negative experience. Please do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Robert Ramirez Service Manager Honda of Toms River 732.349.7474 ext 2107

May 09, 2022 -

ACOOPERRN responded

I would like to talk to someone in person instead of just using text. My email is acooperrn@aol.com

May 04, 2022

Perfect location and convenient service hours! Staff is very friendly and helpful! Customer lounge is accommodating! More

by Kathyakc@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Scelfo
May 04, 2022 -

Honda of Toms River responded

We are thrilled to hear about your positive experience with us! Thank you for writing us a kind review. We hope to see you again in the future!

May 04, 2022

They didn’t check the water light is showing I was promised car clean . They vacuum the front two seats and left behind with out cleaning Chris was polite , helpful and professional. I will go back More

by MAG1722
Recommend Dealer
Yes
Employees Worked With
Karin Towle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Honda of Toms River responded

Thank you for writing us this review! We are glad everything went well throughout the visit. Please contact us if you would like to discuss this visit further! We hope to see you again in the future.

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