Honda of Tomball
Tomball, TX
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777 Reviews of Honda of Tomball
Best service I’ve ever experienced. Matt Graves takes care of my Odyssey, Sequoia, and 2020 Raptor. Professional, honest, personable, and competent. I always recommend this location for service! care of my Odyssey, Sequoia, and 2020 Raptor. Professional, honest, personable, and competent. I always recommend this location for service! More
The service reps explained the services I needed comprehensively. They also kept me up-to-date every step of the way. The car was ready in a timely manner and they offered me a ride if I needed to n comprehensively. They also kept me up-to-date every step of the way. The car was ready in a timely manner and they offered me a ride if I needed to ne dropped off anywhere. I got a free car wash as well. More
Always excellent service and competitive pricing. I try to take my car to the dealer for any maintenance or repair work. Thoroughly pleased. Thanks to take my car to the dealer for any maintenance or repair work. Thoroughly pleased. Thanks More
The maintenance staff at Honda of Tomball were outstanding! Their efficient and courteous crew got me in and out in the time they stated. I will definitely bring my Honda back for service in the f outstanding! Their efficient and courteous crew got me in and out in the time they stated. I will definitely bring my Honda back for service in the future. More
Love the hours. The staff is professional and competent. Communication is easy between text and calls. Used them twice and happy with the results will be back Communication is easy between text and calls. Used them twice and happy with the results will be back More
Service was good and good atmosphere. The people at Honda was on point getting my son car fix. So two 👍👍 up!!! Thank you Honda Service Department. was on point getting my son car fix. So two 👍👍 up!!! Thank you Honda Service Department. More
Negotiation was easy and straightforward. Final price was very competitive and beat other comparable offers. With only a few texts/emails exchanged they gave us a driveout cost over the phone, which a lot of very competitive and beat other comparable offers. With only a few texts/emails exchanged they gave us a driveout cost over the phone, which a lot of other dealerships wouldn't, then after quoting this driveout price they still honored a $200 lower price we had gotten through Sams Club car buyer service. There were no dealer add-on surprises and they were also upfront with us when a dash light came on as we were en route to buy car. Only reason for 4 stars is the actual buying procedure took a while, even without financing as we paid hard cash. From time we arrived to pick up car to driveout was a little over 2 hours mostly due to waiting on F&I (last step: paperwork & money exchange) availability. But, the person we dealt with was polite and explained there were only 4 F&I staff to 30 sales staff, and they were one short that night. Some may think 2 hours is nothing but this could be cut down easily by adding another couple of F&I spots. They worked to fix the dash light issue as fast as they could and kept us updated throughout the process. We worked with Amber mostly, with a little help from Chris as well. More
I came in for an A13 service.Everything was quick and I came in for an A13 service. Everything was quick and smooth from the check in, to waiting in the spacious waiting room. I also enjoyed the complim I came in for an A13 service. Everything was quick and smooth from the check in, to waiting in the spacious waiting room. I also enjoyed the complimentary Starbucks ice coffee! More
Service is adequate, but little customer service things such as vacuuming the interior, and windshield washer fluid fill at time of oil change are continually overlooked. I’m tempted to try another Honda such as vacuuming the interior, and windshield washer fluid fill at time of oil change are continually overlooked. I’m tempted to try another Honda dealership for my service. More
I was impressed with the professionalism, friendliness, and interaction with our sales person. She was very easy to work with and would buy another car from her and interaction with our sales person. She was very easy to work with and would buy another car from her More