Honda of Tiffany Springs

Good experience - this time. Original battery in 2013 Accord going bad. Last oil change about 3 months ago service people said battery was good but I had noticed a degraded starti Original battery in 2013 Accord going bad. Last oil change about 3 months ago service people said battery was good but I had noticed a degraded starting performance. Took them at their word and ended up stranded in a Liberty parking lot with non-functioning battery. The day before Thanksgiving I took the car in for battery replacement. Was done within 1/2 hour with a new competitively priced battery. Due to misleading statement on internet got free installation. I am a happy customer this trip. Thank you Jason! More

Great Service Department Great and honest staff, clean shop and quick service. I have had the pleasure having Jeff Hudson as my Service Rep, He is low key and keeps you wel Great and honest staff, clean shop and quick service. I have had the pleasure having Jeff Hudson as my Service Rep, He is low key and keeps you well informed, great example of why his Service Dept is so busy. That is only issue, getting an appointment requires planning, this Service Dept is very busy and at times crowded and service time openings are few. But I have seen them fit all their walk-ins into the day they arrive. Great Shop. More

What they did was good. They just didn't complete it. Friday, Nov 15, I had an oil & filter change, a timing belt recall inspection, and a navigation system map update. Everything was completed satisfact Friday, Nov 15, I had an oil & filter change, a timing belt recall inspection, and a navigation system map update. Everything was completed satisfactorily. However they did not reset my Maintenance Minder Code. I read through all of my manuals looking for a way to reset it myself, but couldn't find it. I called Honda to see if I could find out to reset it. I asked for the service department and was put on hold. I waited through four messages that they were busy, and finally left a message for them to call me back. They never returned my call. I called again Monday morning and was given the procedure, which worked. More

As always, Mike Bair was the consummate professional, that I’ve had the privilege of trusting all my maintenance with for many years. I always feel like my Honda has been well taken care of. Most import that I’ve had the privilege of trusting all my maintenance with for many years. I always feel like my Honda has been well taken care of. Most important, I trust him. More

Great service, great communication, great person thanks for getting me in nice and smoothly and making the process that much easier keep doing what you do it’s appreciated! for getting me in nice and smoothly and making the process that much easier keep doing what you do it’s appreciated! More

Great Service Brought my car in for its initial oil change and tire rotation. Jeff Hudson helped me out and made me feel very comfortable on my first service visit Brought my car in for its initial oil change and tire rotation. Jeff Hudson helped me out and made me feel very comfortable on my first service visit. I love my new Honda Civic and Honda of Tiffany Springs is the best. More

Obviously they cannot help anyone. I get on line for an inquiry into a tire rotation and oil change. Their team responds “Have a great day!” How does that answer anything? Then I call and get disconnected. inquiry into a tire rotation and oil change. Their team responds “Have a great day!” How does that answer anything? Then I call and get disconnected. Then I call back again, stay on hold over 7 minutes to be disconnected again! Who would ever buy a vehicle or get service on their vehicle with this type of customer service with this dealership? More

Excellent service as always! Kenny is always helpful and friendly. If I need something he give me the reason why and shows me what needs to be done. He always goes over the repo Kenny is always helpful and friendly. If I need something he give me the reason why and shows me what needs to be done. He always goes over the report and makes sure I understand everything. He also lets me know what will likely need to be done on the next visit. More

Routine service without a hitch Jason Fry and Mike Bair are the best service advisors I have ever dealt with! EVER! I have been a customer of Tiffany Springs for about 20 years no Jason Fry and Mike Bair are the best service advisors I have ever dealt with! EVER! I have been a customer of Tiffany Springs for about 20 years now, so starting with Mike and now lucky enough to still have him and now Jason. Thank you both for all that you do for your customers!!!! More