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111 Reviews of Honda of Tenafly - Service Center
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August 02, 2021
Excellent experience, from scheduling, check-in through service and follow-up. Kaitlyn took note of all my issues and made sure they were addressed. I knew what to expect every step of the process and th service and follow-up. Kaitlyn took note of all my issues and made sure they were addressed. I knew what to expect every step of the process and there were no surprises. I highly recommend this dealership and their service team. More
by Matt
Employees Worked With
Kaitlyn
July 29, 2021
I’m in love with my new car my salesman he’s the best got me in and out n answered all my questions Thanks Herbie me in and out n answered all my questions Thanks Herbie More
by tarshab
Employees Worked With
Other Employees :
Herbie Rosario Jr., Craig Kupiec, Anthony Landestoy, Alex Fermin, Nikita Villopoto, Frankie Sanchez, Sole Martinez, Christine Lotito
June 23, 2021
I made an appointment for the body shop they gave it to me for a week later, I lost a day of work and when I arrived they told me that it was a mistake that they offer the service but that it has nothing t me for a week later, I lost a day of work and when I arrived they told me that it was a mistake that they offer the service but that it has nothing to do with them, I went to the body shop and I They said they had no idea what had happened. They put me as the so-called Manager and he was very rude and told me that he could not do anything. Very unprofessional and poorly trained. More
by Caliche1225
Employees Worked With
Roger very rude and unprofessional
May 06, 2021
Brett O’Connor was a pleasure to deal with ! He was courteous and very polite. He answered all of my questions . Five stars for Brett !! courteous and very polite. He answered all of my questions . Five stars for Brett !! More
by Jpdippolito
Employees Worked With
March 30, 2021
went there for the first time about 1.5 weeks ago for service - great experience - Emily was amazing...personal yet professional - she stayed in contact with me and kept me updated about the car, every s service - great experience - Emily was amazing...personal yet professional - she stayed in contact with me and kept me updated about the car, every step of the way - highly recommend their services - More
by Anthony F
Employees Worked With
Emily
November 30, 2020
Brett was very helpful with my problem...he was very knowledgeable and honest of the problem my vehicles was having..he made me feel comfortable with the process knowledgeable and honest of the problem my vehicles was having..he made me feel comfortable with the process More
by Fredperez21
Employees Worked With
October 23, 2020
Long time customer of Honda of Tenafly. Purchased 3 Hondas in past few years. My daughter"s Honda CRV was brought in for starting problem and 2 new tires . Car was repaired with new push button start Hondas in past few years. My daughter"s Honda CRV was brought in for starting problem and 2 new tires . Car was repaired with new push button start component yet car failed to start 2 days later. Returned to dealership and our CRV was determined to require a new starter which was then replaced at Honda of Tenafly. Honda of Tenafly's initial failed diagnosis resulted in payment for unneeded parts and labor, undo stress and hardship ( my daughter was stuck in upstate NY with toddler in car seat) . After multiple calls to dealership, I was unable to speak to service manager or anyone in position to communicate my concerns. Definitely not happy with their handling of this service and told them I was not comfortable returning to their dealership for purchases or repairs . More
by JPH
Employees Worked With
Elyssa
August 28, 2020
Billed for services not prfrmd.Sprk plug replace cost $400 labor $305 + parts $100 Othr Honda center approx $290. Respnse was their cost is this $400 labor $305 + parts $100 Othr Honda center approx $290. Respnse was their cost is this More
by jprasanth
Employees Worked With
Service manager
July 11, 2020
parts purchase Purchased OE sun visor for 2012 Accord. Paid $140 and it didn't have pull out extender (the original one did have it). Very unhappy. Purchased OE sun visor for 2012 Accord. Paid $140 and it didn't have pull out extender (the original one did have it). Very unhappy. More
by arkalm9
Employees Worked With
person from parts
February 10, 2020
Terrible service. No assistance, no one can help me. Oushed around when wanting to speak to someone higher up. Waited around to speak with someone and no solution Oushed around when wanting to speak to someone higher up. Waited around to speak with someone and no solution More
by Ethanjo
Employees Worked With
Craig Kupiec, Ryan Kelder, Adrian Bordon
