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Honda of Tenafly - Service Center

Tenafly, NJ

4.4
122 Reviews

122 Reviews of Honda of Tenafly - Service Center

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February 17, 2022

Always reliable and helpful. I chose to buy my new car at Honda of Tenafly in 2019 because of the Service Department. I have not been disappointed. More

by Pedro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Torres
Feb 17, 2022 -

Honda of Tenafly responded

Pedro, we really appreciate your great feedback here at Honda of Tenafly! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 17, 2022

Horrible, I think I got the worst car in the lot and seriously upset about it More

by redhott04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alex Fermin
Feb 18, 2022 -

Honda of Tenafly responded

Hi, We appreciate you bringing this to our attention. Honda of Tenafly takes customer satisfaction very seriously and we would like to learn more about your vehicle. Would you kindly reach out to us at your earliest convenience?  Best, Honda of Tenafly Customer Service Team

February 07, 2022

Excellent service as always. For a small charge they pick up and deliver my car, a great benefit to me. More

by carolgryte
Recommend Dealer
Yes
Employees Worked With
Brett O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Honda of Tenafly responded

Thank you for the five stars, Carol! We are happy to know you are pleased with the way we do business here at Honda of Tenafly. Come back anytime!

December 07, 2021

Overall I am usually very satisfied with the service center. However, this time I needed additional service done on my car which I did not remember. I feel Honda should have known this based on my previ More

by veroniquepd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Kupiec, Alex Fermin
Dec 07, 2021 -

Honda of Tenafly responded

Hello, Your feedback is very important to us and we would like to speak with you regarding your recent service visit and the additional service you needed to be done on your vehicle, as well as the customer service you received. Would you please provide us with your best method of contact so we can reach out to you to discuss this in greater detail? Thank you, Honda of Tenafly Customer Service Team

December 02, 2021

Excellent service and in a great Bergen County location in Tenafly, NJ with a big waiting room if you choose to wait- More

by DONOHUE1125
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Kupiec, Alex Fermin
Dec 02, 2021 -

Honda of Tenafly responded

Thank you for your positive feedback, Donohue! We hope you will continue to choose Honda of Tenafly for all your automotive needs.

November 30, 2021

Service advisor Brett O'Connor was very helpful and courteous. Car was ready within the same day and all services requested were completed. Keep up the good work! More

by DAHLJA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2021 -

Honda of Tenafly responded

Dahlja, we appreciate you for leaving your review. We're happy to hear that you're pleased with your recent service visit to our dealership. We always strive to provide the best service we can offer. Welcome to the Honda of Tenafly Family.

November 30, 2021

Sean was the service advisor and took excellent care of informing me of the work to be done. More

by SHAR306
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikita Villopoto
Nov 30, 2021 -

Honda of Tenafly responded

Thank you for leaving Honda of Tenafly a five-star rating, we appreciate the comments regarding the visit!

October 05, 2021

Me gusta la forma muy amable y cordial k me tratan hay me gusta mucho la manera rápida de contestar mis preguntas cuando llamo sobre algún problema de mi carro Ansony Romo es muy amable y cordial me ayuda si More

by Martha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ansoni Romo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Honda of Tenafly responded

Thank you for sharing how our team provided you with such an amazing experience with our team at Honda of Tenafly. We look forward to having you here again in the future.

August 29, 2021

Great service. Quick and efficient. When friends and family are looking for a new car, always recommend Tenafly Honda! More

by Rlo52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herbie Rosario Jr.
Aug 29, 2021 -

Honda of Tenafly responded

Hey, we're happy our team provided speedy service for you. We are always more than happy to assist you if anything else comes up. Take care!

August 16, 2021

Great service department. They are always tending to my needs. More

by A-K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

Honda of Tenafly responded

Thanks for the great review! It was a pleasure to work with you., We look forward to your next visit.

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