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Honda of Tenafly - Service Center

Tenafly, NJ

4.4
122 Reviews

122 Reviews of Honda of Tenafly - Service Center

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February 07, 2023

Will not honor advertised price of 175 for a drain and fill, told me it cost double. I currently own two Honda’s and will purchase one for my son later this year. So not only have they lost two vehicles t More

by Kevin
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anosir
Feb 09, 2023 -

Honda of Tenafly responded

Kevin, Thank you for sharing your feedback with us. I would like to speak with you about the pricing for your recent service visit and your communication with our Service Team. Please reach out to me directly to discuss this further. Best, Michelle Pincay Client Care Manager Honda of Tenafly 201-568-7000 ext 227

Feb 13, 2023 -

Kevin responded

If you are going to put a PUBLIC response then make sure it is truly the correct person responding. As stated previously, it had the price, along with my vehicles VIN and listed it as 9 speed, but they chose not to honor. I do own two Hondas, and plan on purchasing one for my son this year but I will no longer take any of our cars there since they will not honor and have lost my trust.

November 11, 2022

Very knowledgeable and pleasant! Anabel will listen to your needs and offer you a great deal. More

by Erilyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anabel Vasquez
Nov 13, 2022 -

Honda of Tenafly responded

Hello, we appreciate you for taking the time to give us feedback. Thank you for your business and wonderful review. it is delightful to know our team provided a pleasant experience for you. For any additional help or information, please contact us. Welcome to the Honda of Tenafly family and have a great day.

August 19, 2022

She was an amazing employer! Very respectful and very loyal to their customers! Outstanding Job! More

by kevmal0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula Pimentel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason
Aug 23, 2022 -

Honda of Tenafly responded

Hello! Thank you so much for your 5-Star rating. We at Honda of Tenafly appreciate your business and are here for all of your future automotive needs.

Aug 23, 2022 -

Honda of Tenafly responded

Hello! Thank you so much for your 5-Star rating. We at Honda of Tenafly appreciate your business and are here for all of your future automotive needs.

Aug 23, 2022 -

Honda of Tenafly responded

Hello! Thank you so much for your 5-Star rating. We at Honda of Tenafly appreciate your business and are here for all of your future automotive needs.

Aug 23, 2022 -

Honda of Tenafly responded

Hello! Thank you so much for your 5-Star rating. We at Honda of Tenafly appreciate your business and are here for all of your future automotive needs.

July 07, 2022

Eddie made sure our 2020 Oddyssey was fixed quickly and efficiently. He kept us in the loop on what was going on with the vehicle and gave us timely updates. Thanks to Eddie and the Tenafly Honda team! More

by ROHIT_DURVE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Singh
Jul 12, 2022 -

Honda of Tenafly responded

We're pleased to learn that our staff provided a timely and efficient experience during your recent visit. We hope you continue to choose us for all your automotive needs! Welcome to the Honda of Tenafly family.

June 18, 2022

Mr Avila was very pleasant to work with my husband and I came in looking for a specific car/color but when we got there the particular car/color had been sold by the time we got there. We were gonna get ou More

by Gwen604
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raul Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Honda of Tenafly responded

Thank you for your wonderful review, Gwen. We are thrilled to learn you were shown a pleasant and professional car buying experience working with our Sales Team. Congratulations on your new vehicle and welcome to the Honda of Tenafly family. Come back and visit us again soon.

June 17, 2022

Everything is as good as expected. The job was done in time and the mirror works well now. More

by Bao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Kupiec, Saheed Animasaun
Jun 17, 2022 -

Honda of Tenafly responded

Hello and welcome to the Honda of Tenafly family! We are pleased to read that you had an exceptional experience with our Service Team, and we thank you for your honest review. Please call us for any of your vehicle needs.

June 05, 2022

It was awesome, fast and smooth experience. Thank you for helping me getting my dream car. More

by julioamante
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arnold Bang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Manuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2022 -

Honda of Tenafly responded

Hello and thank you for choosing Honda of Tenafly. We are pleased to know that our Sales Team was able to offer you a smooth experience and help you get your dream car. We appreciate your business and congratulations!

Jun 07, 2022 -

julioamante responded

Thanks Ronnie and Arnold for your help..

April 03, 2022

Great service. I have never had an issue here. They are very fast and efficient. More

by cruzb1019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2022 -

Honda of Tenafly responded

Thank you for the positive feedback and five-star rating! Our team at Honda of Tenafly appreciates your business.

February 18, 2022

Honda of Tenafly has the best customer service. They go above and beyond to satisfy their customers because they actually care about your satisfaction. They make dropping off the car a breeze picki More

by MEng
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaitlyn
Feb 18, 2022 -

Honda of Tenafly responded

Hello and thank you for sharing your pleasant feedback. We are delighted to know our Service Team goes above and beyond to provide you with great service and we appreciate you being a part of the Honda of Tenafly family.

February 17, 2022

Great service. Communicates well through text message app which made for less stressful discussions about repair options for my car while I was busy at work. I lov More

by rapowoski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaitlyn
Feb 17, 2022 -

Honda of Tenafly responded

Hello! We are very delighted to know your service went well and our Service Team provided you with excellent customer care. We appreciate your business with Honda of Tenafly.