Honda of Tenafly - Service Center

service is dept is the reason to stay at honda of tenafly Our experience at Honda of Tenafly is always positive, from sales to service, but the service dept is the main reason we stay, Richie, Daniel along wi Our experience at Honda of Tenafly is always positive, from sales to service, but the service dept is the main reason we stay, Richie, Daniel along with svc manager Steve make it the best. Al L the mechanic is the best! Keep these people and we will stay customers. More

crv maintenance Left my car for an oil change and maintenance check. When I came to pick it up, waited 25 minutes for my car, from the time someone told me it would b Left my car for an oil change and maintenance check. When I came to pick it up, waited 25 minutes for my car, from the time someone told me it would be brought around front. I think they need more help! More

"quick oil change" Me: Hi I have a service appointment for today and also would you please take a look at my front wheels, I feel a rattle one I brake. Service rep: Me: Hi I have a service appointment for today and also would you please take a look at my front wheels, I feel a rattle one I brake. Service rep: sorry sir you would need to make an appointment with a service specialist, the oil change is handled by our "Express Team". Me: that's fine I can't stay too long. Service rep: ok sir, it should be ready in about 2hrs, because we are backed up. Me: yikes! I hate to see what the regular teams turnover is like Keep in mind that, later on, went to sit in a empty waiting room. Where the heck where all these people getting their oil changed by the "Express Team" More

Bad service. Low safety standarts Took my car for oil change and tire rotation service. While conducting a tire rotation they left the rear left wheel loose. The wheel fell of when I Took my car for oil change and tire rotation service. While conducting a tire rotation they left the rear left wheel loose. The wheel fell of when I left dealership. Thank god nobody was Injured. This is a safety hazard that people should be a ware of. You think you have a peace of mind when you do service at dealership.... Apperntly they dont know what they are doing. Be careful. More

Service & Sales My wife & I have purchased a number of cars at D&C We highly recommend the dealership & the Honda's. We have consistently found that the service dep My wife & I have purchased a number of cars at D&C We highly recommend the dealership & the Honda's. We have consistently found that the service dept is very professional & they go the extra mile to resolve any problems that we have had. We are a loyal D&C family & expect to remain for many years to come. More

In addition to the $385 I spent to have a cylinder lock changed I was told by Ritchie that it would cost another $375 to fix the remote. After my negative experience with Mr. Markovski my next stop was to changed I was told by Ritchie that it would cost another $375 to fix the remote. After my negative experience with Mr. Markovski my next stop was to D C Honda to find out if the part he said I needed existed. While at D C Honda, I asked if they would check the remote to see if it needed to be reprogramed and you’ll never guess . . . the remote works . . . and without spending the additional $375 that Ritchie Markovski told me it would cost to fix. Needless to say, I will avoid using the Tenafly Service Center in the future. More

We have had the good fortune of utilizing Honda of Tenafly for 10 years. Their service department is second to none. While everyone there is certainly very friendly and professional, Melissa Varga e Tenafly for 10 years. Their service department is second to none. While everyone there is certainly very friendly and professional, Melissa Varga especially deserves to be recognized for going above and beyond for her customers. She is always friendly and professional while providing expert support. Melissa sets a great example for everyone working in any service industry. More

Had an appointment at 10:45 for oil change. Came in at 10:30, was told to wait hour and a half. I agreed, but after hour and a half nothing happened. I asked one of service consultants to check on the sta 10:30, was told to wait hour and a half. I agreed, but after hour and a half nothing happened. I asked one of service consultants to check on the status. She replied she would, but that is all she did. Waited another 20 minutes, she is still in her chair. Asked another person in the office to do the same. He was nice and went to research; told me the car would be ready in about 5 - 10 minutes. He apologized for the delay. Once again he was nice and very polite. Left in about 10 minutes. Obviously making an appointment is meaningless. Also the service rep. was polite, but that's all she is. Least she could've done is go and find out. More

I brought my mom's 2000 Accord in for an oil change and knowing I'd have time on my hands, went back to the salesman i almost ran down on my way in and asked him to take me on two test drives. He kind and knowing I'd have time on my hands, went back to the salesman i almost ran down on my way in and asked him to take me on two test drives. He kindly said that he should be able to and briefly checked his schedule. I had been researching the CRZ for about 6 month's and was very pleased they had one I could test out. Herbie immediately asked me very pertinent questions and made sure I understood what the CRZ entailed without making me feel like he was "selling" me the car. I very much appreciated that. We ended up having a good dialog about the car and he made it fun because he was very easy to talk too and really knew the car and the company. After I fell in love with the car, he patiently and again assertively made sure it was right for me, I very much appreciated that as well. He then very professionally went through the steps of a good negotiation and final closing of what is now my new car. My entire process with Herbie at Honda Tenafly was truly a great car buying experience. I would go back to him and refer anyone to him and to the dealership. Overall they handle you with care and great professionalism, but seemingly like a family at the same time. More

I just wanted to express my sincere gratitude & appreciation for the way my recent transaction was handled when renewing the lease for my Honda Civic car. Your kindness in this matter exceeds y appreciation for the way my recent transaction was handled when renewing the lease for my Honda Civic car. Your kindness in this matter exceeds your professionalism Again, I thank you. Sincerely Pvolk, Tenafly, NJ More