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Honda of Tenafly - Service Center

Tenafly, NJ

4.3
121 Reviews

121 Reviews of Honda of Tenafly - Service Center

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March 29, 2025

Always thorough and quick service. List next steps for service. My car runs like new! More

by jc4115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2025 -

jc4115 responded

Brett was so helpful. Car runs great. Thanks!

March 27, 2025

Great service every body was very nice, from when I made the appointment utill I left the location More

by ybonilla19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ansoni Romo
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2025

Good job! Staff were very nice!,,respectful. ,attend you right away about your problems , & need. More

by Andypsalinas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2025

Exceptional service from Brett and Neysha. I brought my Honda accord in for a recall and they had it inspected and repaired in no time. I highly recommend Tenafly Honda. More

by fja1791
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neysha
March 14, 2025

The service was amazing. Brett got my car in and out the shop fairly quickly. More

by Chris M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Manuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ansoni Romo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlyn Meyers, Robert Diaz
March 12, 2025

I just did some back to back jobs with multiple cars and noticed through my receipts that Brett OConner was stealing labor time and over charged me thousands of dollars. I look forward to start my legal act More

by Rchgrt3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brett O'Connor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Honda of Tenafly responded

Thank you for sharing your feedback. We sincerely apologize for the experience you had. We understand your frustration, and we deeply regret that we didn’t meet your expectations. Your concerns are important to us, and we are committed to making things right. We would love the opportunity to learn more about your experience and see how we can resolve the issue. Please feel free to reach out to us directly at 201-408-1965 so we can address this further. Again, we apologize for any inconvenience and hope to have the chance to regain your trust. Sincerely, Claudia Vazquez Honda of Tenafly 2014081965

March 09, 2025

Tenafly has always been a very smooth experience with my regular service. Ansoni made things very easy this recent trip. More

by K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ansoni Romo
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2025

The dealership feels comfortable and trustworthy. The staff are helpful and friendly. Their recommendations have always been reasonable and look out for my safety and wallet. More

by sharonvandagriff
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ansoni Romo
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2025

Great service Especially Brett service writer was kind n very helpful I recommend this dealership all my friends. More

by Hchung0811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ansoni Romo
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2025

Fantastic service department. Ansoni Romo, service advisor, was very courteous and had the service completed as promised More

by cthemax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ansoni Romo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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