Honda of Superstition Springs - Service Center
Mesa, AZ
141 Reviews of Honda of Superstition Springs - Service Center
I recently had the pleasure of using Honda Auto Service Department and I couldn't be more impressed with the entire experience. From the moment I arrived, I was greeted by Zachary, who turns out to be my s Department and I couldn't be more impressed with the entire experience. From the moment I arrived, I was greeted by Zachary, who turns out to be my service advisor. Zach was incredibly helpful, guiding me through the services I needed and answering all my questions with patience. When I arrived, I was greeted warmly, and the waiting area was comfortable, clean, and well-organized. Zach was efficient, and kept me updated on the progress of the work being done on my car. He also provided a clear breakdown of the costs upfront, so there were no surprises. My car was ready on time, and it was running like new. The attention to detail and quality of service really stood out to me. It's rare to find a service that combines excellent technical expertise with such great customer care. I highly recommend Superstition Honda for anyone in need of reliable, honest, and thorough car maintenance. I drive from Phoenix just to get my car service even though I’m 2 miles away from another Honda dealership, I would not go anywhere but Honda Superstition for auto service. It’s worth a drive. They have earned a loyal customer in me, and I’ll definitely be back for future services. More
Zach was amazing at making sure that my car was taken care of at the service shop and made sure that I knew what they were doing to my car, how much time it would be in the shop, and make sure all my que care of at the service shop and made sure that I knew what they were doing to my car, how much time it would be in the shop, and make sure all my questions were answered! When enterprise wouldn’t give me a ride back to the dealership, Zach made sure that I got a ride to the dealership and made sure that all my needs were met! Zach went up and beyond anything I’ve ever received from a dealership, made sure to bend over backwards to get my car ready by the date. I needed it back and made it a very pleasant experience! When my car needs further service, I will only come to them! More
Tommy Durante, I want to commend you for your exceptional performance. Your customer service skiils are exemplary, and you consistently address my concerns beyond my expectations. I appreciate your ability t performance. Your customer service skiils are exemplary, and you consistently address my concerns beyond my expectations. I appreciate your ability to transform a challenging morning into a positive experience. Your dedication to customer service is truly commendable. I highly recommend seeking out Tommy when visiting this location. Good Job! More
My 10,000 mile oil change, tire rotation, & general inspection was completed in a timely manner and Anthony was really nice to work with. I'm very happy with the service I receive here. inspection was completed in a timely manner and Anthony was really nice to work with. I'm very happy with the service I receive here. More
This dealership is very nice. The people are very helpful. I had Jason help me with my car and explain everything I needed done on the service. The people are very helpful. I had Jason help me with my car and explain everything I needed done on the service. More
Was the best experience ever was my first time there and the guy I got was really helpful and he told me exactly what time my car would be done and it was done at that time the guy I got was really helpful and he told me exactly what time my car would be done and it was done at that time More
Dakota was my angel! I worked with Dakota and I could not say enough great things about him! I had just come from Northern Arizona , where I live, and I pulled into th I worked with Dakota and I could not say enough great things about him! I had just come from Northern Arizona , where I live, and I pulled into the service bay without an appointment. My car couldn’t go any further and died. I was mid panic and trying not to cry but Dakota took his break time to help me. I knew he was busy, but he genuinely wanted to make sure I was safe and didn’t make me feel like I was a burden. I being a woman, was so nervous to be far from home, alone and completely stranded. I was so glad he was the one to help me. He helped me get into a rental car and stay safe. He was so kind the entire time Honda had my car. He kept me well informed of what was going on, answered my millions of questions and phone calls, and took the time to make me feel human and not like I was a number. I have never experienced such insanely kind customer service from a dealership. I will shout his good name and praises to everyone who asks. My circumstances weren’t great but Dakota helped me feel taken care of and not taken advantage of. He is 100000000 % a blessing to Honda! Thank you times infinity to Dakota and team! More
I have been going to this Honda dealership for 7 years and in my experience has always been top tier. After my first service advisor parted from Honda I wasn’t to open to the idea of having a new service and in my experience has always been top tier. After my first service advisor parted from Honda I wasn’t to open to the idea of having a new service advisor. For 4 years now I have experienced service with Jason Kobayashi and the guy never disappoints. The professionalism and attention to detail when deciphering my vehicle needs are always met along with taking the time to circle back on comments I may have made during my last visit. Jason is very personable and very customer focused. Jason provides guidance on vehicle necessities where he takes the time to break down in detail and expands on terminology for me as I don’t know much about vehicles. Highly recommend requesting for Jason as he is truly going to look out for you. More
Toby is a great service advisor and helped me get my new civic checked out for an issue I was having. He was very communicative and informative through the whole process. 10/10 service experience. civic checked out for an issue I was having. He was very communicative and informative through the whole process. 10/10 service experience. More