Back

Honda of Stevens Creek - Service Center

San Jose, CA

not yet
rated
421 Reviews

421 Reviews of Honda of Stevens Creek - Service Center

Sort by
October 30, 2020

Professional communication and user handling. I really loved the new IT development, to get the details via text message and on the link I have all the details about the service and I can approve/reject a More

by Istvan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Lam
October 29, 2020

Airbag recall service went smooth. Really appreciated the excellent service by Long Tong and his crew, especially the multi-point inspection reports. Thanks for the pleasant experience. More

by Eugene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Long Tong
October 27, 2020

Long Tong at the service center was very helpful and provided excellent service. Explained the process very quickly and easily. Had the car repaired and ready to drive the same day. More

by Frances Espinoza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Long Tong
October 23, 2020

Took it in for a slight pull. Was worried they would say not severe enough. But they really demonstrated they wanted to take care of any concern I had and did so under warranty. Great service More

by JAD1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clint Santiago
Oct 31, 2020 -

Honda of Stevens Creek responded

Jad1, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!

October 23, 2020

Very nice service. Not only taking my car fast, also return my car fast. Explaining what happened is also good. The car was sanitized before I entered the car, this is also great! More

by Yen-ping
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Barats
Oct 31, 2020 -

Honda of Stevens Creek responded

Hi Yen-ping, thank you so much for your positive comments about Honda of Stevens Creek! Thank you so much again for your feedback! We hope you have a great day!

October 23, 2020

Very good service. Service specialist was prompt and courteous. My car was finished at the time he said it would be. Totally touchless service. I will take my car to Honda of Stevens Creek again for ser More

by sfeller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tam
Oct 31, 2020 -

Honda of Stevens Creek responded

Sfeller, it's experiences like yours that really keep us motivated! Please don't hesitate to reach out to us if there's anything more we can do!

October 15, 2020

I bought all my cars from Honda Stevens creek. I have been using their service, too, for many years. As always, very professional service. Perfectly satisfied. Would come back again. More

by Gongbowang@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Long Tong
Oct 24, 2020 -

Honda of Stevens Creek responded

Gongbowang@hotmail.com, we're glad you had such a wonderful experience with us! Until the next time we meet, take care!

October 11, 2020

Mr Long Tong was very helpful in helping me with my most recent service. In addition a person walked around my car to check my tires and gave me a report on the spot. Very nice feedback about my car. The More

by rkwitte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Nguyen, Long Tong
Oct 14, 2020 -

Honda of Stevens Creek responded

We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

October 04, 2020

Excellent Service. Service people with great attitude and enthusiasm! Great attitude. New Key worked fine. Service for new key finished early. I would only buy a honda. Ihad a 1990 civic that i drove 350,0 More

by dicaroli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johmmy Lam
Oct 14, 2020 -

Honda of Stevens Creek responded

Dicaroli, we are very happy we could provide you with a positive experience! We're looking forward to your next visit with us!

September 24, 2020

Quick! Called And spoke to Jeff one afternoon and got an appointment the next day. Dropped my car off overnight as that was easier. Got a text from Jeff about an hour after they opened. advised they had the More

by lizw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff in service
Sep 26, 2020 -

Honda of Stevens Creek responded

Hi Lizw, thank you so much for your positive comments about Honda of Stevens Creek! Until the next time we meet, take care!

...
9
...