Honda of Stevens Creek - Service Center

Honda of Stevens Creek has an excellent Service Department. Service and appointments are very streamlined during Covid. Communication is done through texts and emails beginning with the appointme Department. Service and appointments are very streamlined during Covid. Communication is done through texts and emails beginning with the appointment, the initial invoicing for approval, and ending with the completed work and final invoicing for payment. A text is sent advising completion of tune-up. No waiting….simply picking up of a perfectly tuned-up car. Amazing Team! Daniel Lopretta and Summer Pettigrew have long been servicing our cars. We are very appreciative of their attention to detail and customer service skills. Thank you Daniel and Summer for your service over the last several years! More

Dan was the man! Very friendly and knowledgeable. This was my car's last service under warranty and Dan helped get my battery covered for free. was my car's last service under warranty and Dan helped get my battery covered for free. More

I was very satisfied with the service. Johnny treated me respectfully and explained very well the details of the process. He followed on the claim and kept me informed of every step. respectfully and explained very well the details of the process. He followed on the claim and kept me informed of every step. More

Excellent service. Very courteous. It was a pleasure to work with Jeff. They said they will have the car ready in two hours and it was ready in less than two hours. work with Jeff. They said they will have the car ready in two hours and it was ready in less than two hours. More

Great, thorough, checked everything. Efficient and easy to feel comfortable as the virus procedures were in place and well practiced. Car is leased and under warranty to feel comfortable as the virus procedures were in place and well practiced. Car is leased and under warranty More

Professional, friendly and fast service! What more can you ask for?!? We will definitely come back to have our Honda CRV serviced here again. Thank you! you ask for?!? We will definitely come back to have our Honda CRV serviced here again. Thank you! More

This is the first oil change for my daughter's 2020 Civic Si. When I arrived, Jeffrey was the first one greeted me. He is very friendly and make me feel I am welcomed here. He went through everything that I Si. When I arrived, Jeffrey was the first one greeted me. He is very friendly and make me feel I am welcomed here. He went through everything that I need to know for my service very clearly. I got my service done much quicker than I expected. Jeffrey came to get me in the waiting room and handed to me all the paper work. It indeed makes me feel good today to get my car in for service at this dealership. I would definitely bring the car back to this dealership and ask Jeffrey for my future service need. More

It was my second (different) warranty work in the three years that I've had my Pilot. I'd prefer that nothing ever go wrong (!), but all aspects of my walk-in visit were handled smoothly and efficiently. years that I've had my Pilot. I'd prefer that nothing ever go wrong (!), but all aspects of my walk-in visit were handled smoothly and efficiently. More

The Service is good and staff is friendly and explained the problems of my car and costs involved. Went thru some required maintenance changes in the future, helped me to know in advance. the problems of my car and costs involved. Went thru some required maintenance changes in the future, helped me to know in advance. More

Overall very good experience from my recent visit to Honda of Stevens Creek for routine Oil change. Customer service from sales rep was pretty good. Honda of Stevens Creek for routine Oil change. Customer service from sales rep was pretty good. More