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422 Reviews of Honda of Stevens Creek - Service Center
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May 16, 2017
Excellent Job! Dealership is nice and clean. Went to my appointment people who work there are professional and polite, Jeanette Conner my service consultant helped m Dealership is nice and clean. Went to my appointment people who work there are professional and polite, Jeanette Conner my service consultant helped me and explained everything want to be done, she listen and gave very excellent advice. She told me it will took 2hours due to busy day but it was less than that. When she called my name she was very detailed about what things had been done to my car. Thank you very much Jeanette Conner! and the Honda people who worked at my car! Kepp up the EXCELLENCE!!! More
by Lawrence_rn
Employees Worked With
Jeanette Conner
May 10, 2017
Excellent and professional Thank you Rosalie Tran for walking me Thur my service. Rosalie was very knowledable on the cars parts and service. Very impressed!! I'm very happy a Thank you Rosalie Tran for walking me Thur my service. Rosalie was very knowledable on the cars parts and service. Very impressed!! I'm very happy as usual. Stevens Creek Honda always gives me the best attention. I salute the hard working mechics behind the scenes. My car is always happy to come in and leaves roaring with gusto . 10 stars!!! More
by Goodwind4
Employees Worked With
Rosalie Tran
May 08, 2017
Good service Friendly and knowledgeable associates. Good customer service. Effective time! I recommend this dealership!! Good lounge for waiting. Central location Friendly and knowledgeable associates. Good customer service. Effective time! I recommend this dealership!! Good lounge for waiting. Central location. Great coffee and popcorn. Look to get my next service here. More
by Sbagdi1970
Employees Worked With
Francis, Adrian, Rick
May 04, 2017
Quick and painless recall service CD made taking my car in for the airbag recall painless and simple. Couldn't ask for much more. I would come here again for further service. CD made taking my car in for the airbag recall painless and simple. Couldn't ask for much more. I would come here again for further service. More
by Alexander C Scott
Employees Worked With
C.D.
April 30, 2017
Great Overall Service I am very satisfied with Honda of Stevens Creek, every time I came in to the center everyone is very professional and friendly. The price is reasonab I am very satisfied with Honda of Stevens Creek, every time I came in to the center everyone is very professional and friendly. The price is reasonable and I feel like at home when I'm there waiting for my car. More
by Lockbox10
Employees Worked With
Luis Tostado, Tommy Huynh
April 11, 2017
Maintenance Bobby was extremely helpful and my car is back to normal! He assured me that the service would take 2-3 hours and let me know that I had the option of Bobby was extremely helpful and my car is back to normal! He assured me that the service would take 2-3 hours and let me know that I had the option of waiting or taking the shuttle. Service was just a little over 2 hours. More
by LeilaIbarra2
Employees Worked With
Bobby
April 10, 2017
Saturday Oil Change on CRV I LOVE that this dealership is not only open but that I can walk in to get an oil change if I come before 9:00am on Saturdays. The staff is friendly a I LOVE that this dealership is not only open but that I can walk in to get an oil change if I come before 9:00am on Saturdays. The staff is friendly and efficient and I even got a call 20 minutes before my car was ready so that I could be there right when it was done. They told me that it could take up to 2 hours and within one hour it was ready to go. Just love this place! More
by kimbashoe
Employees Worked With
Several
April 09, 2017
Service Review Brought my car in for service with an appointment. Greeted by friendly staff and given a time estimate for the service completion. Service was complet Brought my car in for service with an appointment. Greeted by friendly staff and given a time estimate for the service completion. Service was completed on time. Professional, efficient shop. More
by AlecG84
Employees Worked With
Luis Tostado
April 06, 2017
Excellent I brought my car in for airbag recall replacement. There was a long line at the service drop-off side. By the time it came to my turn, it was almost t I brought my car in for airbag recall replacement. There was a long line at the service drop-off side. By the time it came to my turn, it was almost the time for shuttle to leave. My service advisor Travis was able to put my name on shuttle list, take the information on my car and send me to shuttle in just one minute. He also called me to update the status after lunch. I really appreciate the awesome help from Travis. More
by FY
Employees Worked With
Travis Nunes
February 25, 2017
Frustrated! We bought a 2017 accord, beautiful, elegant ....piece of .....not even 3 months and all the lights came on ....took it to get serviced and they said We bought a 2017 accord, beautiful, elegant ....piece of .....not even 3 months and all the lights came on ....took it to get serviced and they said I call you tomorrow , it's been almost a week and the car is still at the service place...the Rick at the service dpt. said it is the head and can be 1 or 2 or 3 weeks , he doesn't know !! Can we just get our money back or another car? How can a brand new car be already needing such a big job !! My son hasn't work almost a week because of this ...he does uber and really needs "the brand new car" he is paying !! We had same experience at Ford two years ago and decide to go to Honda ......same thing ! ! 😔 We are very disappointed.... More
by Maria S Cisneros
Employees Worked With
Rick, Dave
