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421 Reviews of Honda of Stevens Creek - Service Center
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June 12, 2017
Courteous and speedy Brought my car in for a recall and everyone was very professional, helpful and pleasant to deal with. I was offered a shuttle ride or a free enterpris Brought my car in for a recall and everyone was very professional, helpful and pleasant to deal with. I was offered a shuttle ride or a free enterprise rental while my car was being serviced and opted for a shuttle home, but changed my mind. The representative mentioned it would take between 2-3 hours if I waited. A gentleman located me and asked if I was waiting for a shuttle and I told him I needed to confirm how long it would take to service my car if I waited. My representative was on the phone at the time and he said "no problem". She confirmed it would take 2-3 hours if I chose to wait and I told her I would wait. I found the gentlemen and told him I would wait and waived the shuttle. He was very polite and understanding of the whole matter. My name was called and my car was done in 2 hours from the time I walked in. They even gave my car a quick check when I arrived and informed me that a couple of my fluids needed to be changed. I would definitely return here when necessary for their prompt, friendly, considerate, professional service. More
by amtrak11
Employees Worked With
Can't remember her name
June 06, 2017
First Service First visit for service to have my oil changed and it was a great experience. Will definitely come back to have my oil done there than any other rando First visit for service to have my oil changed and it was a great experience. Will definitely come back to have my oil done there than any other random place on the street. Chanel was awesome and helpful. More
by anelson
Employees Worked With
Chanel
June 03, 2017
Very happy with the service here. Happy with Steve Munoz Awesome service provided by Steven Munoz. Very professional, attentive and nice. I love taking my Honda here . I didn't have an appointment and was be Awesome service provided by Steven Munoz. Very professional, attentive and nice. I love taking my Honda here . I didn't have an appointment and was being turned away when Steven Munoz accommodated me that way I don't have to drive way back. Now, this is customer service. I cam home driving happy. Car was done in no time, I was entertained while waiting. Meaning watched TV and had the coffee and before you knew it, the car was ready! Thank you Steven. They should Clone you! I could give you a 10 star but they only go to 5. You are what Honda needs More
by ALICE DALIZU
Employees Worked With
Steven Munoz
June 01, 2017
Good service Took my 2017 Pilot for service. Was greeted promptly by a friendly service writer. Job was completed within the time specified, while I enjoyed the fr Took my 2017 Pilot for service. Was greeted promptly by a friendly service writer. Job was completed within the time specified, while I enjoyed the free coffee and doughnuts. More
by JTsabar
Employees Worked With
Jeanette Conner
May 31, 2017
Perfect service Very Nice service With Adrian Cruz . We don't need to wait that long for car recall and oil change . He explained our questions very carefully .. Very Nice service With Adrian Cruz . We don't need to wait that long for car recall and oil change . He explained our questions very carefully .. More
by Honda,hl26
Employees Worked With
Adrian Cruz
May 30, 2017
Fast and Easy I have had an excellent experience with these guys. They are always very professional and always delivers what they promise. I love the ability to mak I have had an excellent experience with these guys. They are always very professional and always delivers what they promise. I love the ability to make the appointment via their web site. More
by carguy12312345
Employees Worked With
Chanel Arreola
May 22, 2017
In & Out First time at dealership as new to the area. When in for a basic service but had some outstanding items that got addressed & corrected. Constant commu First time at dealership as new to the area. When in for a basic service but had some outstanding items that got addressed & corrected. Constant communication with me on the findings and to obtain approval. All work done in 4 hours. Very happy with service and professional way they manage their operation. More
by Twister
Employees Worked With
Kristina
May 18, 2017
Quick and excellent service. I have been to this dealership for my car servicing (Honda Odyssey 2014) couple of times. My experience has been wonderful. Every time the service ha I have been to this dealership for my car servicing (Honda Odyssey 2014) couple of times. My experience has been wonderful. Every time the service has been quick and to the point. The dealership didn't try to sell anything extra, beyond fixing the requested issue with the car. It is nice and clean with very good waiting area. More
by RahulPrime
Employees Worked With
CUONG DANG
May 16, 2017
Quick and enthusiastic service department Once the vehicle was onsite at the Dealership, the service department representative "Travis" made immediate contact and quickly informed us of the pr Once the vehicle was onsite at the Dealership, the service department representative "Travis" made immediate contact and quickly informed us of the procedure and timing involved. His assurances made us feel extremely comfortable and our experience was surprisingly pleasant. More
by Victor
Employees Worked With
"Travis" in Service Dept.
May 16, 2017
Excellent Job! Dealership is nice and clean. Went to my appointment people who work there are professional and polite, Jeanette Conner my service consultant helped m Dealership is nice and clean. Went to my appointment people who work there are professional and polite, Jeanette Conner my service consultant helped me and explained everything want to be done, she listen and gave very excellent advice. She told me it will took 2hours due to busy day but it was less than that. When she called my name she was very detailed about what things had been done to my car. Thank you very much Jeanette Conner! and the Honda people who worked at my car! Kepp up the EXCELLENCE!!! More
by Lawrence_rn
Employees Worked With
Jeanette Conner
