Honda of Stevens Creek - Service Center

The Best of the Best Chanel help me a lot when I came in for an oil change. After a thorough multiple check, I told her to go for it and she took care of everything includ Chanel help me a lot when I came in for an oil change. After a thorough multiple check, I told her to go for it and she took care of everything including the break light with no charge. She went above and beyond and that was great. I never had that experience before with the other dealership. I would recommend that she'd be given a raise or promotion whichever is appropriate for her. Chanel I appreciate a lot for your help. May your tribe abound. God bless you! More

Excellent Service I trust my service advisor, Jeanette Conner. She clearly explains what is needed and advises me of services I will need and cost for the next time. I I trust my service advisor, Jeanette Conner. She clearly explains what is needed and advises me of services I will need and cost for the next time. I make early appointments because I need to wait at the dealership for the work to be completed. The waiting area is nice with television and free coffee. It is the best experience I have ever had for car service More

Wanted just a simple service, got just a simple service. The service rep. was not quite as knowledgeable as he wanted me to think he was, but he worked hard to make sure my time was not wasted, and did his The service rep. was not quite as knowledgeable as he wanted me to think he was, but he worked hard to make sure my time was not wasted, and did his job very well. More

Very poor service even with reservation Forced to make a reservation for an oil change. Made the appointment and it too an hour for them to check me in on the service lane and then it still Forced to make a reservation for an oil change. Made the appointment and it too an hour for them to check me in on the service lane and then it still took 3 hours to do a simple oil change. A service that should take 15 to 30 minutes took 3 hours. Ridiculous More

EXCELLENT SERVICE ADVISOR- Jeanette Conner Jeanette Conner is the Best Service advisor, I always call for my 2015 Honda Odyssey. She's the Best Customer oriented person at Stevens Creek Honda. Jeanette Conner is the Best Service advisor, I always call for my 2015 Honda Odyssey. She's the Best Customer oriented person at Stevens Creek Honda. More

regular service and Honda recall I went to Honda for my recall service of my 2015 Honda. So in the same time I make appointment for an oil change . Phone estimate is 54 dollars Duri I went to Honda for my recall service of my 2015 Honda. So in the same time I make appointment for an oil change . Phone estimate is 54 dollars During make this appointment. But service rep didn't tell me he wrote tire rotation too just tell me $97 around dollars I asked why it is so expensive then he told me he added tire rotation which is not necessary for my car because I just rotate it due to flat tire happened around 1 month ago . Service rep agreed it when he check my car tires. The oil change coupon I had is 29 dollars he told me it won't applied. it will be 69 dollars without rotation the tires I said when I called a lady for service appointment the lady told me the oil change Regular price is 54 dollars . Finally I have show him the 15% service discount coupon then the price dropped to $54. Also i don't know Honda dealer include free car wash or not when servicing . Usually I get a free car wash for my other non Honda make vehicles. More

Great Experience having my Accord serviced Technician explained the details of the service, and what future services I need. The waiting area is clean and cozy. Had my car done faster than or Technician explained the details of the service, and what future services I need. The waiting area is clean and cozy. Had my car done faster than original estimated. Will continue to get my car serviced here. More

Honda HRV Service Excellent service! Very professional and within promised time. Luis was extremely proficient in understanding the needs for my vehicle and getting Excellent service! Very professional and within promised time. Luis was extremely proficient in understanding the needs for my vehicle and getting me out of the dealership as soon as possible with the right service provided. More

Very happy with the service People have knowledge of the service we need always willing to help and describe problems and offering solutions having an appointment is good because People have knowledge of the service we need always willing to help and describe problems and offering solutions having an appointment is good because we know how long will take More

SERVICE THEY DID EXACTLY WHAT I REQUESTED IN A TIMELY MANNER AND REASONABLE I HAVE BEEN GOING THERE FOR 14 YEARS AND HAVE ALWAYS HAD EXCELLENT SERVICE. THEY DID EXACTLY WHAT I REQUESTED IN A TIMELY MANNER AND REASONABLE I HAVE BEEN GOING THERE FOR 14 YEARS AND HAVE ALWAYS HAD EXCELLENT SERVICE. More