421 Reviews of Honda of Stevens Creek - Service Center
Reliable service and high quality vehicles As in the past, I returned to the Honda Dealership on Stevens Creek to service my Honda Civic which has been running smoothly since day one. Initially As in the past, I returned to the Honda Dealership on Stevens Creek to service my Honda Civic which has been running smoothly since day one. Initially, I reserved a slot online and fortunately Juan Melendez proactively informed me the next day that a slot was available sooner also with the on-board maintenance code in mind. Juan and the team is extremely customer focused, and the colleagues take sufficient time to explain the required service, listing the pros and cons of each item. Throughout this major service, I felt assured that the car was in good hands with the confidence to resume my commute for the foreseeable future.The trust in the Honda and Sonic teams is the reason why I keep returning as the prices are fair and the work is reliable. By far, the Civic is the most reliable car I have used over the past twenty years. More
Honda Recall Service Appointment I visited this Honda location for a recall service appointment. From the very start, there was always a person available for assistance. From the gree I visited this Honda location for a recall service appointment. From the very start, there was always a person available for assistance. From the greeter, to my service adviser Long even to my shuttle driver Mike, service was excellent. Highly recommend! More
Service A+ Great service as always. Appreciate the straightforward explanation of services - needed and not needed! Service always timely! Dave provided great fe Great service as always. Appreciate the straightforward explanation of services - needed and not needed! Service always timely! Dave provided great feedback when finished to keep me alert for future needs. More
Excellent customer services I got good customer services while I was waiting and the peoples are extremely friendly. I loved to recommended my family and friends to the dealer. I got good customer services while I was waiting and the peoples are extremely friendly. I loved to recommended my family and friends to the dealer. More
Quick good service My service was done quick and Steven made sure my recalls were done. Excellent service the gentleman was direct and helped me 15 minutes after I pulle My service was done quick and Steven made sure my recalls were done. Excellent service the gentleman was direct and helped me 15 minutes after I pulled into the drive way More
Excellent - the best!!! My CRV was in for A13 service and a overall check up. Francis Le was professional, friendly and efficient. He kept me informed and really was on top My CRV was in for A13 service and a overall check up. Francis Le was professional, friendly and efficient. He kept me informed and really was on top of the service. Honda of Stevens Creek and Francis recommended what needed to be done. Many thanks! More
Wonderful service experience!! I'm having a pleasant experience consistently since I moved to Stevens Creek Honda for servicing of my Pilot. The service department is very professio I'm having a pleasant experience consistently since I moved to Stevens Creek Honda for servicing of my Pilot. The service department is very professional and friendly - recommends only the required services besides explaining the benefits of additional service options. Certainly will be back for future services. Many thanks to Eber Pacheco for helping me through the process! More
Excellent Service I always prefer Stevens Creek Holda service to any type of service to my Honda pilot car. The service dept Juan Melendez is very friendly. recommends I always prefer Stevens Creek Holda service to any type of service to my Honda pilot car. The service dept Juan Melendez is very friendly. recommends the only required also explains pros and cons of each service. More
Excellent customer service I brought my car in for an A123 service and Summer came out right away to assist me. I told her what I needed as well as a problem I thought my car w I brought my car in for an A123 service and Summer came out right away to assist me. I told her what I needed as well as a problem I thought my car was having with the transmission. Before we went over what I needed she asked a technician to come test drive my car to see if they could identify the problem. There was no problem just had to use my emergency brake differently. Part of my service code was to flush the transmission (which is not cheap). Summer checked my records and found that I had that service done about 10k miles before so it wouldn't be needed. I really appreciated that she listened to what I said and made sure I only got the service that I needed. More
Do more Went out of way to check car to make it fit and running well. Came out from his lunch to answer key questions about the work done. Went out of way to check car to make it fit and running well. Came out from his lunch to answer key questions about the work done. More