Honda of Stevens Creek - Service Center

Jeanette is great and recommend this place My car break has noise issue and I brought in one recent morning. Jeanette was the service supervisor. She was very tentative and fast on taking prope My car break has noise issue and I brought in one recent morning. Jeanette was the service supervisor. She was very tentative and fast on taking proper actions. With Technician Kwan's help, my car is ok now. I like the service experience very much: polite, smooth, tentative and effective! More

Excellent service These people are just awesome. This is the second time I went for oil change and they did a really good job. The service really boosted my car's perfo These people are just awesome. This is the second time I went for oil change and they did a really good job. The service really boosted my car's performance. More

Steven was amazing He was very honest and did not try to sell me a bunch of extra things I didn't need. I was lucky as it was a holiday weekend so my service was super He was very honest and did not try to sell me a bunch of extra things I didn't need. I was lucky as it was a holiday weekend so my service was super quick and I got the call to pick up my car within two hours. More

Good servicing I was given the approximate time frame to expect the car servicing to be done. The dealership texted me updates and finished within the time estimate I was given the approximate time frame to expect the car servicing to be done. The dealership texted me updates and finished within the time estimated. Had a good experience, will bring my car back for the next servicing job. More

Great to work with Excellent customer service and support. Have been a customer of Honda Stevens Creek for almost 20 years. Bought my cars from here and have them serv Excellent customer service and support. Have been a customer of Honda Stevens Creek for almost 20 years. Bought my cars from here and have them serviced there too. Excellent customer service is one of the top reasons I go back there and its all because of the great service representative such as Jeanette and Johnny. More

Straight to the point service I was impressed by CD's professionalism and friendly attitude. First time customer here for servicing. I went in for a basic oil change. What impres I was impressed by CD's professionalism and friendly attitude. First time customer here for servicing. I went in for a basic oil change. What impressed me the most was the protocol. I was surprised when he ask me to open up my vehicle's hood and had me turn the wheel towards the right. The reason being was to check fluid levels and tire thread depth. None of the other Honda service center performed this. The other difference was that at the other Honda dealerships I was given an estimation copy of how much the service was going to cost. Here CD told me the estimation which I found quite odd. CD was also able to honor another Honda dealership's service coupon so as long as they were a Honda dealership working the South Bay. Let your service advisor know you have a coupon ahead of time. Will be returning again to service my additional Honda vehicles which I own. There is plenty of seating and a large tv in the waiting area as well as complimentary hot drinks and soda machines. Very impressive showroom. I was confused at first where to pay and walking through that area seemed convoluted with many service advisor desks. The lady though was nice enough to point me in the direction of the cashier. More

Air Bag Recall I called to have my passenger air bag replaced per the recall. I was able to schedule an appointment for the next day! Upon arrival, they had all the I called to have my passenger air bag replaced per the recall. I was able to schedule an appointment for the next day! Upon arrival, they had all the paperwork ready so it was a breeze to drop off the car. They also supplied a rental car for me from Enterprise Car Rentals. I waited in the customer waiting area for the shuttle to take me to Enterprise which took approximately 15 minutes. Meanwhile, I enjoyed a complementary cup of coffee and a donut. Everyone at the service dept. was super friendly. Chanel was my service rep. and I highly recommend her! More

Honda of Stevens Creek Initial Service Arrived at the designated time of the appointment I made several days before about 8 and was greeted promptly by the service representative. Informat Arrived at the designated time of the appointment I made several days before about 8 and was greeted promptly by the service representative. Information required was brief since I had purchased the car from them. Waited in the comfortable waiting area and obtained a donut and hot beverage. About ten other customers were waiting when I got there. Waiting time was quoted within 30 minutes of actual although explanation of services performed was limited. Probably my fault for not asking more. Billing standard and quick More

Summer Rocks! I didn’t even buy my car from this dealership, but I love the fact that despite that the service is top notch. I’m grateful for Summer. She pays atte I didn’t even buy my car from this dealership, but I love the fact that despite that the service is top notch. I’m grateful for Summer. She pays attention to detail, I never wait, she is familiar with the vehicle and has helped me understand all the bells & whistles. I have been so happy with the service department I would buy my next car there without a doubt. It’s clean, friendly .& efficient. More

Professional and friendly service CUONG helped me understand the servicing needs of my car and helped me make the right decisions about what services I should opt for. The interaction CUONG helped me understand the servicing needs of my car and helped me make the right decisions about what services I should opt for. The interaction was very professional. I will definitely recommend this dealership. More