Honda of Stevens Creek - Service Center

Excellence Service I bring my Honda Odyssey for 100 K maintenance: Replace spark plugs & timing belt package. Service Advisor: Cuong give me good advice & service. I wi I bring my Honda Odyssey for 100 K maintenance: Replace spark plugs & timing belt package. Service Advisor: Cuong give me good advice & service. I will come back for next service. More

First engine service on HRV Arrived at 8.50 and had to wait in line for 15 min to check in. But after that irritation service improved and was done in 1 1/2 hours as promised. P Arrived at 8.50 and had to wait in line for 15 min to check in. But after that irritation service improved and was done in 1 1/2 hours as promised. Personnel were very polite and easy to communicate with. I prepaid a fee to cover routine maintenance, so was very surprised to find that tire rotation was not included. You should make it clear when selling the service fee More

Great customer service from Daniel Daniel was very helpful. He answered all my questions, kept me updated on progress, and followed up on all of my requests. He was great!!! Daniel was very helpful. He answered all my questions, kept me updated on progress, and followed up on all of my requests. He was great!!! More

Good service It was my first time having service at this Honda dealership. The service guy was friendly and responsible. I will come back for the next service. It was my first time having service at this Honda dealership. The service guy was friendly and responsible. I will come back for the next service. More

Great Service! Chanel is very friendly and she was great at explaining the service my car needed. She was also able to fit in a recall fix along with my scheduled m Chanel is very friendly and she was great at explaining the service my car needed. She was also able to fit in a recall fix along with my scheduled maintenance. My car was serviced promptly and I was pleased with the results. Chanel explained all the inspection results in detail which I greatly appreciated. Thanks Chanel! More

Oil Change And Maintenance On Vehicle! I had a appointment at 11:00 A.M. in morning. It took them over 2 hours just to do my oil change as well as doing my tire rotation and getting new t I had a appointment at 11:00 A.M. in morning. It took them over 2 hours just to do my oil change as well as doing my tire rotation and getting new tires it took over 3 hours to a Assemble them together in place. I've spent over 5 hours at the dealership total in 1 whole day. It was wasting alot of time even with a appointment on that day. There was no update every 2 hours on my vehicles let me know the status on what's part has been done and how long left for my vehicle to be finished - This needs major improvement with dealing in customer service! Today is Thursday August 9th 2018 More

Neglected service I was unfortunately, neglegant in maintain my Honda Accord because of the three other Honda Accords in my family needing service. Better late than ne I was unfortunately, neglegant in maintain my Honda Accord because of the three other Honda Accords in my family needing service. Better late than never. This service was seriously needed and cost over $2k for major repair on my wheel breaks. The service consultant help by having the two service mechanics double team my car to have it ready by 1800 hrs. Thanks for the service and for giving me as much discounts as possible for the service. My baby now has new breaks and fluid service. Thanks to everyone. More

Excellent Service by Michael Costa I actually visited for Oil Change and tire rotation, Michael suggested that I can still wait on Oil Change and gave all good recommendations. He is h I actually visited for Oil Change and tire rotation, Michael suggested that I can still wait on Oil Change and gave all good recommendations. He is highly knowledgeable and has a friendly approach towards customers. More

Speedy Civic Service Needed A1 service, but, additionally, battery needed replacement. Was in and out in about 1 hour. Brought coupons with me, saved 10%. Service adviser Needed A1 service, but, additionally, battery needed replacement. Was in and out in about 1 hour. Brought coupons with me, saved 10%. Service adviser Oscar was great! Summer Pettigrew recognized me and double-checked work done. What a great staff! More

Friendly fast service Friendly adviser meet me at the car. After learning it is for the recall, he quickly get me going. Nice lounge to wait in and got my car in about an h Friendly adviser meet me at the car. After learning it is for the recall, he quickly get me going. Nice lounge to wait in and got my car in about an hour. More