421 Reviews of Honda of Stevens Creek - Service Center
Great service Thanks for making my old car run like new and for getting me in on the fly. I will continue yo make you my main augo repair service. Thanks for making my old car run like new and for getting me in on the fly. I will continue yo make you my main augo repair service. More
Exceptional Customer Service. I took my car to Honda of Stevens Creek yesterday because the brake pads were in a very bad state. The advisor who approached me to help me out was Lo I took my car to Honda of Stevens Creek yesterday because the brake pads were in a very bad state. The advisor who approached me to help me out was Long Tong. He was extremely helpful and empathized with my situation. He gave my vehicle a thorough inspection and was very honest about what was required in order to get it fixed. He not only was able to quote me a price at that very moment, but he made sure to give me his direct line so he can answer any questions I had. I am extremely pleased with his service and Honda of Stevens Creek should be proud to have such employees that proved exceptional customer service =) More
Daniel is excellent and friendly My car ran flat, I stop by Honda of Stevens Creek. Daniel help me. He didn't just send request to fix that flat tire. He also quickly identified t My car ran flat, I stop by Honda of Stevens Creek. Daniel help me. He didn't just send request to fix that flat tire. He also quickly identified that I need to replace both tires due to the advanced features my car has (lane departure detection, etc..). My existing tire are index 5/10. I think if I didn't advised changing both tires, I might run into a lot of warning in the future. And I have to come back to fix those, which might include change another tire. I really appreciated Daniel's advisor. Highly recommended. More
Recall fix Excellent service. Helpful, quick, knowledgeable, friendly and sincere. Glad I have coupons for future service here. One receptionist was not helpful Excellent service. Helpful, quick, knowledgeable, friendly and sincere. Glad I have coupons for future service here. One receptionist was not helpful but the second was extremely helpful and we got in when we wanted. More
My service advisor on last tune up Excellent service.. explained the whole process. Very happy, went over everything after service was done. Service manager Rick very friendly as wel Excellent service.. explained the whole process. Very happy, went over everything after service was done. Service manager Rick very friendly as well, you feel at home, More
Outstanding welcome by chanel. Thanks for the service I was confused when I come to Honda dealer by when I meet and get along with smile and outstanding making things clear and understanding. Definitely 5 I was confused when I come to Honda dealer by when I meet and get along with smile and outstanding making things clear and understanding. Definitely 5 star ??????????. Thanks you so much for your hardwork. Will definitely come back soon. More
5 star customer experience Have been coming here for little bit over a year and a 1/2 and the customer service is always great. She makes you feel like you are more than just a Have been coming here for little bit over a year and a 1/2 and the customer service is always great. She makes you feel like you are more than just a customer or number. Never over recommending unnecessary services but always looking out for you .One of the reasons I keep come back is because of her outstanding and consistently great service. More
Good customer service. The online appointment arrangement system was great, but the wait for somebody to actually come help was a bit longer than I expected. The service adv The online appointment arrangement system was great, but the wait for somebody to actually come help was a bit longer than I expected. The service advisor was fantastic, though. More
Excellent customer service! HI ..I found that Honda of Stevens Creek is an excellent service center. The appointment was easy to arrange and when I arrived to have my vehicle ser HI ..I found that Honda of Stevens Creek is an excellent service center. The appointment was easy to arrange and when I arrived to have my vehicle serviced, the first contact person was assertive as was the service advisor who attended to my needs. Excellent from start to finish. I expect nothing less from this Service Center. Thank You More
It’s ok Chanel was extremely helpful and honest. But earlier 5 months ago I was fooled by another advisor to get my Honda Accord of 1999 repaired and it would Chanel was extremely helpful and honest. But earlier 5 months ago I was fooled by another advisor to get my Honda Accord of 1999 repaired and it would be good as new for the bextv4 years. Unfortunately, I was given wrong advice. I spent 3300$ as your records will show and today I have a broken down car and for trade in your sales is offering me 200$. Sad. But true . More