Honda of Stevens Creek - Service Center

Excellent Customer Service! Cuong Dang was very friendly and knowledgeable. He understood what I needed done and kept me advised throughout the process. The waiting room was well Cuong Dang was very friendly and knowledgeable. He understood what I needed done and kept me advised throughout the process. The waiting room was well organized and refreshments plus snacks were available. More

Absolutely awesome Long was extremely professional , courteous and knowledgeable. Very honest and friendly , gave a very good approximation of what was going to be perfo Long was extremely professional , courteous and knowledgeable. Very honest and friendly , gave a very good approximation of what was going to be performed on the car. Went above and beyond and took care of my car. I would request Long every time i got to Stevens creek Honda. Thank you, A+ for an awesome service and job well done. Regards Niket More

Excellent Service Long provided services and Q&A which we have asked. We cannot ask more! He is very friendly and knowledgeable, and more important with patience. De Long provided services and Q&A which we have asked. We cannot ask more! He is very friendly and knowledgeable, and more important with patience. Definitely recommend! More

Service He was a great guy who knows his job very well. Very courteos, knowledgeable ,friendly and a honest person. We will be recommending this guy to my fri He was a great guy who knows his job very well. Very courteos, knowledgeable ,friendly and a honest person. We will be recommending this guy to my friends and relative everytime they need sercice. More

Good Service I went in for a basic maintenance appointment and things went smoothly. C.D. was very professional and friendly. My service was completed in a time I went in for a basic maintenance appointment and things went smoothly. C.D. was very professional and friendly. My service was completed in a timely fashion. More

Frozen LCD screen We recently purchased a new civic from SC Honda. Just the other day the LCD screen froze, couldn’t access any components via screen. Called the serv We recently purchased a new civic from SC Honda. Just the other day the LCD screen froze, couldn’t access any components via screen. Called the service department and was given appointment for same day, which was very convenient. Met with like Mr. Tong, he was very professional and explained most likely car will need software update. I left the car for them to run diagnostics and update software. Received call 3 hours later that car was ready. Long Tong was great to work with and kept me posted. Definitely will work with him again in future. thanks ~ Ameena M More

Opportunistic Service Departmant - maximize $$ at all costs Even though the technician (Glenn) mentioned diagnostics charge is covered for 2017 Civic touring to check out faulty windshield whipper rain sensor, Even though the technician (Glenn) mentioned diagnostics charge is covered for 2017 Civic touring to check out faulty windshield whipper rain sensor, they still charged me $160 for that. Also, oil change special on the website was $44.88 for 0-20W, they charged me about $90 for loop and tire rotation, where tires where no touched (there is a mark on one of the rims, that wheel is in the same place on the car), and that minor service tool to full days to complete. Never again Sonic Honda of Stevens Creek for me and everyone I know, avoid them at all cost... no integrity. More

My first car service experience for my new Honda CRV This was my first service for my new Honda CRV and first is important. Daniel Lopretta was helpful in explaining different aspects and details of serv This was my first service for my new Honda CRV and first is important. Daniel Lopretta was helpful in explaining different aspects and details of service. It was nice and timely service. Good experience!!! More

Great Dealership I originally purchased my 2016 Honda Odyssey at this dealership and was treated very nicely & fairly. Since then I have continued to have my Odyssey s I originally purchased my 2016 Honda Odyssey at this dealership and was treated very nicely & fairly. Since then I have continued to have my Odyssey serviced here with the same great service. I am very happy with this dealership so far & would not take my van anywhere else for service. My service advisor Johnny Mguyen was great, even got my van done earlier than was originally planned! More

Great experience! Glenn and Summer were so kind -- helpful, responsive, prompt to take care of business, knowledgeable. Taking care of the car used to be my husband's j Glenn and Summer were so kind -- helpful, responsive, prompt to take care of business, knowledgeable. Taking care of the car used to be my husband's job. He's incapacitated now and I'm learning how to manage. Thank you to kind people at Honda! More