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421 Reviews of Honda of Stevens Creek - Service Center
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July 18, 2019
Elexcellent Service ! Excellent and efficient service ! Omar provides excellent guest service & is very knowledgeable. He kept me up to date with the service of my vehicle. Excellent and efficient service ! Omar provides excellent guest service & is very knowledgeable. He kept me up to date with the service of my vehicle. Adam provided excellent guest service More
by Mazda123
Employees Worked With
Rick Pimentel
July 17, 2019
Excellent Service Michael Costa in service was very professional. He recognized my frustration and took care of my car in a timely manner. Thank you for a great cust Michael Costa in service was very professional. He recognized my frustration and took care of my car in a timely manner. Thank you for a great customer service. More
by evines
Employees Worked With
Michael Costa
July 11, 2019
No sense of urgency I had an appointment, sat outside for over 29 minutes before I flagged down a service rep. Then I waited 16 minutes past the shuttle pick up time, ag I had an appointment, sat outside for over 29 minutes before I flagged down a service rep. Then I waited 16 minutes past the shuttle pick up time, again had to flag down help. Had someone get a shuttle driver for those of us who were waiting. It should be taken maybe 10 minutes for my whole interaction, took an hour and 15 minutes, making me late to work. Then told my car would be ready around 4 , waitress til 5:56 just before closing. Horrible drug out day. I think I’ll go to Capitol Honda next time The service rep who I did flag down did help me promptly , I was just upset that I had an appointment for no reason since I was sitting in my car for nearly half an hour waiting More
by Honda Pilot mom
Employees Worked With
I think his name was tam, Long Tong
March 21, 2019
Oil Change When I arrived at the dealership, I was helped right away. My service person was super friendly and addressed all of my concerns on the spot. I really When I arrived at the dealership, I was helped right away. My service person was super friendly and addressed all of my concerns on the spot. I really appreciate the hard work. More
by panda
Employees Worked With
Cuong (CD) Dang
March 15, 2019
Recall The service was timely and I got updates on my car. The auto body shop they recommended for maintenance on my car however was not as good. The service was timely and I got updates on my car. The auto body shop they recommended for maintenance on my car however was not as good. More
by omora
Employees Worked With
Chanel Arreola
February 20, 2019
Great Service Attentive service with a smile. Tam made me feel very comfortable, and was very thorough in making sure my car got the oil change it needed, as well a Attentive service with a smile. Tam made me feel very comfortable, and was very thorough in making sure my car got the oil change it needed, as well as a full service check. Recommended!!! More
by barbiejeep
Employees Worked With
Tam Nguyen
February 18, 2019
Great experience Very friendly and attentive staff. Straight to the point and addressed any concerns with no pressure. Will be back and spread the word on referrals! Very friendly and attentive staff. Straight to the point and addressed any concerns with no pressure. Will be back and spread the word on referrals! More
by Poweredbydonuts
Employees Worked With
Glen Lunas
February 16, 2019
Excellent service Continually doing my routine service here, Long is good. I like the way they explain the service details so you won’t get surprise in the end. Service Continually doing my routine service here, Long is good. I like the way they explain the service details so you won’t get surprise in the end. Service time is well controlled so I can arrange it to fit in my right schedule More
by Sammy
Employees Worked With
Long Tong
February 14, 2019
oil change and recall This guy had great customer service. Very welcoming and upfront about the duration of the visit. He was helpful walking me through the need for my rec This guy had great customer service. Very welcoming and upfront about the duration of the visit. He was helpful walking me through the need for my recall. He was all around great. My last visit to this dealership was kind of crap and he definitely made up for it. More
by acsabatino1
Employees Worked With
Juan Melendez
February 14, 2019
Thank You We have taken our very old 13 year CRV here for a long time and have always received excellent service. Thank you to CD who gave us our most recent s We have taken our very old 13 year CRV here for a long time and have always received excellent service. Thank you to CD who gave us our most recent service and for keeping our old car on the road! More
by Sue
Employees Worked With
Cuong (CD) Dang
