Honda of Stevens Creek - Service Center

Maintenance Service Great service provided by service advisor Tam Nguyen, and the service team. Price was actually lower than quoted, very grateful especially during thi Great service provided by service advisor Tam Nguyen, and the service team. Price was actually lower than quoted, very grateful especially during this pandemic. I also appreciated the sanitation of my car afterwards. More

Service I had a great experience with the first-year service of my Honda Fit. Jeffrey Barats, in particular, was extremely professional and courteous. I am ve I had a great experience with the first-year service of my Honda Fit. Jeffrey Barats, in particular, was extremely professional and courteous. I am very impressed with the overall process. More

Great service and super fast!! I arrived and was greeted with a friendly employee. He informed me what would be happening and instructed where I can wait. The service was performed in a timely manner. The e with a friendly employee. He informed me what would be happening and instructed where I can wait. The service was performed in a timely manner. The employees are so friendly and the facility is clean. More

Their Concierge Service provides touchless pick up & delivery for no charge. Honda Odyssey in for two recalls and 25,000 mi service. Pay online. They use a spray disinfectant to sanitize. delivery for no charge. Honda Odyssey in for two recalls and 25,000 mi service. Pay online. They use a spray disinfectant to sanitize. More

Very satisfied with the maintenance service. Service Rep, Johnny Lam, was very accommodating and patient in explaining what service was needed. I have brought my Hondas for servicing to Stevens C Service Rep, Johnny Lam, was very accommodating and patient in explaining what service was needed. I have brought my Hondas for servicing to Stevens Creek Honda (this is my 6th Honda) over the years and have always been very satisfied. More

Concierge Service For Recall During Shelter In Place Honda of Stevens Creek offered an inspired service choice, during the shelter in place order for Santa Clara County. They arranged for concierge serv Honda of Stevens Creek offered an inspired service choice, during the shelter in place order for Santa Clara County. They arranged for concierge service, picking up my vehicle, performing a recall, and returing my vehicle the same day. I was able to stay home, and work remotely during this time. This was a brilliant idea. Good job. More

Jeffrey barats is very nice five stars for him and good customer service and also answers every call and he try's to anderstan,bye customer service and also answers every call and he try's to anderstan,bye More

Excellent service I took my car in for an airbag recall. They pointed out that there was also a problem with the driver's safety belt buckle. They changed both items un I took my car in for an airbag recall. They pointed out that there was also a problem with the driver's safety belt buckle. They changed both items under warrantee, and I got my car back the next day. More

That quarantine service! I came in for a recent P201 error code that needed programing and replacement for my electronic throttle control. I also needed to change out my brake I came in for a recent P201 error code that needed programing and replacement for my electronic throttle control. I also needed to change out my brake and CVT fluid as well. My adviser Johnny Lam came out masked up but with a friendly greet! I explained to him the situation and he listened to what I had to say. I always do my own research before coming to see a mechanic shop and I appreciate advisers who have real technical knowledge rather than sales first mentality. He even insisted I did not need to replace my ECT but I wanted a peace of mind so I asked for it done anyways since I already bought the parts. I appreciated Johnny's honest feedback and did not try to up-sell me additional services. Overall this was my first time at Steven Creeks Honda; I like the atmosphere and customer service so far. I would definitely considered my next service here. More

Excellent service from Johnny C. Lam Johnny did an excellent job. Because online scheduling site didn't have any spot available, I talked with Johnny over the phone and he helped me enabl Johnny did an excellent job. Because online scheduling site didn't have any spot available, I talked with Johnny over the phone and he helped me enable it. Johnny customized the type of service which were crucial for my car. Within two-three hours, car was ready. Johnny's team is really customer driven and paid attention to details. Will come back next time. More